Special occasion family of 4 lunch - Akira At Japan House London - Buy Reservations
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🤢 2/5 - Special occasion family of 4 lunch
By 👻 @Hana T, 08/01/2022 3:00 am
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We booked a table a couple of weeks before our visit and were really looking forward to it. The restaurant is set up well and looks good. We ordered two bento boxes and two mixed dishes that included small bento and a hot meal in a bowl. Strangely one bowl dish arrived before anything else and we waited at least 15/20minutes for the remaining order to arrive, then two bento boxes arrived and another 5min later the fourth dish arrived. The remaining small bento that accompanied the first dish came at least 20 minutes later. This delay really spoiled our whole experience. We just couldn’t enjoy it. The staff were apologetic and gave us a £10 off our bill at the end (we paid £35/45 per dish, with drinks a total of about £180) but we just wanted a special meal together. Overall the food was good, but was spoiled, unfortunately. We noticed that other tables also had the same problem where couples were being served at different times, but a table next to us had numerous courses coming at the same time, very frustrating.
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