Disaster Management - Alto by San Carlo London - Buy Reservations
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🤮 1/5 - Disaster Management
By 👻 @Scott0307, 02/13/2023 3:00 am
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Absolute disaster. Greeting was terrible even though they call on the radios your coming up, for them to then ask again the name of the booking. Waited 15 minutes to get a drink service, and the Prosecco was left behind me, which I had to pour throughout my stay. Food service so slow. Had 3 mains and then waited 20 minutes for another 2. Then found a cut of a blue glove in our chicken. Sent back and waited over 20 minutes for a new one. The meat selection you get 1 lamb chop, a 2oz ribeye and a sausage that is butterflied for £25. We could get no one’s attention and 2 receptionist walked passed us ignored us. One manager when they finally came over said we’re lucky to have him? What does that even mean. Meal came to £200, but refused to pay for the food. Awful experience and will not return
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