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Altura Seattle Tripadvisor Reviews
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Left Out in the Cold
Arrived at Altura <15 minutes prior to the reservation. Door locked. Tersely instructed to wait at a sister restaurant across the street. It was below freezing. Obviously not a great start. Not sure what was more inhospitable - the locked door less than 15 minutes before the reservation, the odd stares before someone came to the door, or the person curtly giving instructions to cross the street through the chilly winter air to another restaurant. Quietly accepted their directive and sought shelter at the aforementioned sister establishment. Altura has a small space; likely, the response would be that thereโs not much room for people to congregate prior to seating. That being the case, a good restaurant should be able to welcome guests out of the cold shortly before dinner time. If they are not prepared to do that, they could at least have someone polite come to the door to give guests their marching orders. Beyond that, the tasting menu was just fine (only the amuse-bouche, savory cannoli dish, and white truffles dish were remotely memorable). Staff were largely distant and aloof for much of the service. Vibes were like an awkward dinner party hosted by in-laws who have decided in advance of meeting that they don't like you. The exception to all that oddness was the sommelier, who may have detected that the brusque greeting and awkward vibes may have put a damper on things. He did his utmost. The sendoff was surprisingly warm and friendly - an odd whiplash moment that seemed as odd as it did cordial. Sat with this for more than a minute because they did manage a collegial sendoff. But that rude opening just about killed the vibes, and they were on life support the rest of the dinner. And the menu was just fine. I've enjoyed better hospitality at rural roadside cafes in countries where I don't speak the language.
Be the first to ReplyNot worth it. Not good for vegetarians.
Overrated, over priced, slow inattentive service and didn't have good vegetarian options (they just didn't have the meat that the meat eaters had and they charge the same price). The hype isn't worth it. Spend your money elsewhere.
Be the first to ReplyGood but I was expecting better
This is rather small restaurant having only a set menu. Wine pairing is available. On the evening I was there all guest sat on the counter seeing chefs doing their work. There were few tables also. First 2 x 3 snacks were practically amuse bouche while it was listed on a menu. Those were nothing very special. Cod and smoked caviar was VERY good. Mushroom risotto was very tasty and excellent wine pairing (pinot noir). You could order white truffle as an extra for meatballs and gnocchi for 97 USD. I didn't. Sorbet was very good. Duck breast was cooked for a long time with various methods, and it was good but nothing special. Mashed potates was also rather basic, which was dissapointing considering how long it was cooked by multiple ways and steps. Two desserts which were too sweet and greasy for my taste. Two and a half (sorbet) courses were very good, other rather basic. None were bad, but I was expecting better.
Be the first to ReplyTremendous Dinner!
This chef is very special... We did the Prix Fixe Dinner, and it was really incredible. Course after course was presented immaculately and impressively, paired with wines chosen by the sommelier. Truly an extraordinary experience for us. Staff was attentive and professional. I very highly recommend! I even gave the chef a standing ovation at its conclusion!
Be the first to ReplyTruly Exceptional!
We opted for the Prix Fixe dinner with wine accompanied for each course. It was very expensive, but worth it, as it was one of the most exceptional dinners we have ever had! Many exotic and interesting courses throughout the evening. I literally gave the chef a standing ovation. I highly recommend, though I would probably skip the wine accompaniment and order your own. But overall, tremendous job!
Be the first to ReplyYummy!
Wow! Excellent, creative, interesting, and delicious cuisine. Wine pairings were wonderful and service was attentive. Overall, an excellent experience and a memorable evening.
Be the first to ReplyArtistry and technical precision
Special occasion dinner and staff went out of their way to acknowledge that. Kudos and thanks. First, the very good stuff. The Chef and staff are swinging for the fences with their vision of chefs only menu, artistry, and service. Who does that night after night? From serving ware to dish compositions, they are demonstrating technical skill, vision, and service and bringing you on board for the experience. Several bites over this extended culinary journey were sublime. As a host, I appreciated their ability to accommodate a guest who dies not eat meat, and they were wonderful. The paired wine pouring, in my opinion, leaned too heavily on white wines, wines that did not provide the most flattering complements to the food. Again, the staff adapted when my table requested something different. The music volume needs to be turned down, and the vibe of that music more laid back in my opinion. I could not hear my guests conversation. This makes for a remarkable dining experience.
Be the first to ReplyDisappointing food, slow service, shocking tipping situation (restaurant pockets 10% of tips for the owner)
Very average food - probably came with expectations which were too high. The meal service was shockingly slow - absolute lack of momentum. Wagyu supplement not worth it. The most shocking thing, however, was a the tipping situation. The restaurant had a mandatory 20% service charge - which is fine, but obviously means waiters have no incentive to put any effort. The shocking part of it however is that the restaurant distributes 90% of the tips to the staff and RETAINS THE REMAINING 10% (see photo). In other words, not only is the restaurant incapable of paying a living wage to its employees and has to charge a mandatory service fee so that diners have to find them, but also it pockets 10% of it? This is mind boggling and left a really bad taste in my mouth.
Be the first to ReplyWhen in the PNW
This restaurant checks all my boxes. Great staff, great atmosphere, and even better food! When friends are visiting from out of town I would recommend bringing them here. They donโt disappoint.
Be the first to ReplyDelicious food; Unpleasant Hostess
The food was wonderful: similar in some ways to the small plate experience at Willows Inn, but I found the food more memorable. Everything was delicious and almost everything surprising and inspired (except the dessert, which was yummy but not particularly inspired). This is a fixed price dinner, so expect to spend $200 without a wine pairing per person, if you plan on having a glass of wine with the meal. The only thing that made this is a four- star experience rather than five was the hostess. We made our reservations months before and were seated in a very high- traffic, exposed area. My husband has tinnitis and, being his birthday, I wanted hi to have a nice experience. When someone who was in the waiting area bumped the back of my seat, I realized the seating was going to effect our experience. I asked a server (incredibly nicely) if it were possible to move seats to another table I saw open nearby that had a little less traffic. If not, I said, it's not a problem. The hostess came back brusquely and was incredibly cold; we walked the few feet to the next table feeling like admonished children. For the rest of the evening, it was painful to have her come to our table with a tense smile. This was undeserved. When customers are having a special experience like this, at a very high cost, it's reasonable that they would want to sit somewhere pleasant. Hosts must understand that some people even save up for experiences like this and are able to have them very rarely. I understand that the space itself at Altura is a bit of a problem: it's unusually cramped for such a high- end restaurant. However, that's not our fault, and the fact that we inquired politely and were met with passive- aggressiveness for the rest of the evening was unacceptable. One of the jobs of a hostess (and I've been one before) is to handles these moments with grace. You are both the introduction and the ending to the experience. We had a wonderful evening despite this silliness but it was enough of an issue to want to mention it in this review.
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