Annabel's Hyde Park Gate London Tripadvisor Reviews - Annabel's Hyde Park Gate London - Trade Reservations
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- Any Room Type
- Any Deluxe Room
- Deluxe Room (32sqm 344sqf King Size Espresso Machine/workdesk)
- Any Executive Room
- Executive King Or Twin 37sqm (398sqf Plasma Tv Espresso)
- Any Suite
- Junior Suite (42sqm 452 Sqf King Or Twin Bed 2 Plasma Tv)
- Deluxe Junior Suite 48sqm (516sqf Plasma Tv Open Plan Butler)
- Deluxe Suite 50sqm. Street View Of Kensington. Butler And
- De Vere Suite 60sqm (645sqf High Ceiling King Or Twin Butler)
- Chelsea Suite 85 Sqm 914sqf King Or Twin Compl. One Way Transfer
- Hyde Park Suite 130sqm 1400sqf Complimentary One Way Airport
- Kensington Suite 130sqm 1400sqf Compl One Way Airport Transfer
- Any Executive Suite
- Executive Junior Suite Park View 42sqm (452sqf King Or Twin Bed)
- Executive Suite 65sqm (645sqf King Or Twin Plasma Tv Butler)
- Presidential Suite 95sqm 1022sqf Compl. One Way Transfer From Or
- Royal Suite 240sqm (2585 Sqf Complimentary One Way Airport)
- Any Family Room
- Family Room (2bedrooms 65sqm/700 Sqft With Living Area)
- The Best Choice For Family Consisting Of 2 Bedrooms (2 Living)
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Annabel's Hyde Park Gate London Tripadvisor Reviews
Latest Reviews On Tripadvisor
8 Reviews
0 Replys |
Changed Hotel Name!! SCAM SCAM SCAM!
I booked this property through booking.com under the name “Arch Hotel” when I arrived I could not find any building that resembled the pictures in the advert. There was no reception, no contact person and when I attempted to call the number provided it t went straight to a Vodafone voicemail. We were not able to check in to this fake place as you could imagine. AVOID AT ALL COSTS!
Be the first to ReplySCAM
Complete scam. Avoid. I showed up to find not a hotel, none of the photos were representative. No one at front desk, none of the phone numbers work. Just try calling them now - they don't pick up. Avoid at all costs.
Be the first to ReplyAVOID! Scam!
This 'hotel' (and I use the term very loosely!!!!) is just a front for a massive scam! We arrived and were told there was no record of our booking, despite having confirmation of the booking, email reminders of the booking and the payment being taken! The overly rude man working on reception (again, using the term loosely - there was horrible dark room full of mainly rubbish and filthy furniture) never once took my name or booking number, so I'm not sure how he'd know either way whether they had a booking or not! Luckily, I'd booked via a well know hotel booking website, and they very helpfully confirmed to me the booking had been made and paid for, and tried to contact the hotel while I was standing there, but the rude man wouldn't answer his phone. The helpful company arranged a local hotel so we had somewhere to go, but the rude man was refusing any help or to process refunds, stating it wasn't for him to do! In the hour I stood in the entrance hall speaking to hotels.com, he did this to 3 other groups! Our new hotel was just next door (and lovely) and we saw two other groups arrive and leave with their bags immediately so can only assume it happened to them too!
Be the first to ReplyDO NOT BOOK, IT’S A SCAM
Like many other reviews said, this place is straight-up a scam. We booked 4 months ago and the receptionist said there wasn’t any room for us anymore. How? We booked, we had prove and still the receptionist said there wasn’t room for us. Truly ruined our day. And there were like 3 other groups that had the same problem as us.
Be the first to Replyworst place to ever try visit
Upon check in - the hotel was not how it looked on the pictures, none of the photos match the location or rooms. The receptionist was no where to be found, run down dirty hotel with piles of dirt in every corner. We were given the wrong room with no space to move, found leftover belongs of a past guest. No restocking of toilet paper and towels or cleaning throughout the stay. The doors did not lock and there was no security as you could access any other hotel room with just the turn of the knobs. Windows also did not lock. the hooks of the mirrors fell off onto our beds. Moldy shower with other peoples hair in the shower drain. Damp ceilings and stained and torn curtains. Regarding to the beds the mattress was too small for the bed frame and the springs of the mattress were broken. The hotel was under maintenance the whole time with painters in the corridors. Every morning we had a rude awakening due to someone trying to open our door. In the corridors there were the rooter and the phone along with a lot of wires placed on all over the floor messily. This hotel was a total scam and no compensation was given. This hotel is very unprofessional. Check in was done by just taking a picture of an ID card using his personal phone. The code of the main entrance was not even given. Overall a waste of money and would definitely not recommend stepping near this hotel.
Be the first to ReplyDO NOT BOOK IT'S A SCAM
This is a scam, dirty rooms, dirty linens and towels left all over room. People complaining to Expedia and to man who runs it by phone! DO NOT BOOK, it's dirty, old food takeaway boxes left lying around. Depending guests say the front door is open all night so you and your things are safe.
Be the first to ReplySCAM DO NOT BOOK!!!
You will have your money taken and either get a bug infested room or told that there are no rooms . You won’t get your money back either. Please don’t fall for it, they deserve to be shut down. 30 people were turned away today and no refunds. The police were called.
Be the first to ReplyBeware of scam. Do not book. Stay away.
They previously put fake pic on booking.com. We checked in and checked out the same day. The rooms were run down, dirty and bug infested. There was body hair under the bed sheets. We paid for ensuite bathrooms for 2 rooms and were only given one room with ensuite. We asked for refund and they refused. They should be inspected by the authorities, fined and made to shut down.
Be the first to Reply