So disappointing. Rude staff and overpriced food - Aqua Kyoto London - Buy Reservations
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🤮 1/5 - So disappointing. Rude staff and overpriced food
By 👻 @Sue, 08/02/2022 3:00 am
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Just celebrated my daughter's birthday here. What a disappointment. Firstly we were not allowed on the roof terrace because my son was under 18. Specifically booked here because of the roof terrace there is no mention that children are not allowed on it apparently after 3pm. Staff claim its on their website but I can't see mention of it. The staff were unfriendly and arrogant, especially at the reception, not a pleasant atmosphere. Had informed them that this was a birthday celebration and asked for a cake but nothing had been organised. So disappointing. The food was nice but very over priced. Would not recommend and will not be returning.
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