Poor - Aqua Shard London - Buy Reservations
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🤢 2/5 - Poor
By 👻 @London visitor, 08/04/2022 3:00 am
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Walked in for lunchtime celebration drinks. Waitress not able to balance tray on hand and tipped coffee all over table. It splashed over our clothes and hot liquid burnt leg of one of our party. Accidents happen but no proactive response from staff. Had to ask to be moved to another table and for cool pack to treat leg burn. To add to our discomfort a rude older male waiter clearly took a dislike to us for no reason. His grand finale was to slap our bill on the table as he was walking past. Complained to manager who was efficient and offered complimentary drinks. Accidents happen but rude staff unacceptable. Memorable for all the wrong reasons.
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