AppointmentTrader FAQ - Auberge du Soleil St. Helena - Trade Reservations
Save up to 30% at Auberge du Soleil St. Helena!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Deluxe Room
- Deluxe Queen (Queen Room 48sqm 520sqft Indoor And Outdoor Space 2)
- Deluxe Private Maison (167sqm 1800sqft 2 Bdrms Each Bedroom With)
- Deluxe Private Garden Room (California King Bed 48sqm 520sqft Of)
- Deluxe Valley View Room (1 California King Bed 48sqm 520sqft Of)
- Deluxe Hillside View Room (1 California King Bed 48sqm 520sqft)
- Deluxe Garden View Room (48sqm 520sqft Terrace California King)
- Any Suite
- Deluxe Private Garden Suite (1 King Bed Garden 137sqm 1480sqft Of)
- Private Garden Suite (1 King Bed Garden 116sqm 1254sqft Of)
- Deluxe Valley View Suite (1 California King Bed 116sqm 1254sqft)
- Deluxe Hillside View Suite (California King Bed 116sqm 1254sqft)
- Classic Hillside View Suite (1 California King Bed 116sqm)
- Classic Valley View Suite (1 California King Bed 116sqm 1254sqft)
- Any Standard Room
- Classic Garden View Room (California King Bed Terrace 48sqm)
- Classic Hillside View Room (1 King Bed Private Terrace 48sqm)
- Any Accessible Room
- Deluxe Garden Room Ada Mobility (Hearing Access 520sqft 1)
Auberge du Soleil St. Helena Reviews from The Last Year
Spring Trip in Napa
Our stay at Auberge du Soleil was exceptional in all respects. Our suite was beautifully appointed and well stocked. Housekeeping addressed every detail. Both breakfast and dinner at The Restaurant were amazing with interesting selections daily.
Beautiful property and amazing staff. The restaurant was a great experience. The rooms lookout to the Napa valley.
I had a really unique experience staying at this beautiful property. The rooms are beautiful and spacious it has balconies that look out the Napa valley. The restaurant was a unique experience and the food and drinks were very delicious. Everything felt so personalized.
Wonderful stay
A weekend getaway for us. Quiet, serene, peaceful, great food and wonderfully appointed room. We loved walking the grounds and relaxing by the fireplace in the room. The meals at the Restaurant were first class and delicious!
Blissfully Cosseted in Napa Valley
This was my fourth stay. Auberge du Soleil is extravagantly expensive so it was gratifying to learn, yet again, that the venue delivers in all respects. The posh, carefully considered accommodations are comfortable in the extreme with many grace notes including lavish in-room treats and beverages. Bathrooms are divine. The hillside setting offers gorgeous views across Napa Valley, and the sculpture garden walk is a welcome, unexpected diversion. The restaurant is outstanding in cuisine and gracious in setting and service. Dinner here is a delight worthy of indulgence. Everyone here is kindly, and professional, anticipating every need or care yet with a degree of grace that feels genuine. Special call out to the valets who are beyond gracious. I marvel when this degree of service is attained. It is a specific pleasure to experience this level of care, and, so also to extoll the virtue of staff here.
Scenic location & tranquil surroundings
Looking for a peaceful retreat..this is it. The room was beautiful and very comfortable. Views and surroundings were fabulous with all the fall colors. Dinner was amazing. Enjoyed walking the trails on the property with all of the outdoor artwork. We had only one night to get away but we felt like we had been away longer. A wonderfully rejuvenating stay.
Room need a refresh but great food, service and grounds.
The hotel grounds are fantastic but the rooms are pretty dated and frankly smell old. Food is amazing as is guest services but this is my second time this year where I had the same experience. Four Seasons is newer and may be the way to go here absent a much needed refresh.
First class experience
First class hotel with a First class price. This grounds are nothing short of stunning. The design, where the buildings are stepped up a hillside, affords breathtaking views of the valley. The landscaping and sculptures along the path call out to your soul and invite you to stroll. The staff are truly outstanding. We asked for a firmer pillow and two arrived before we returned to our room. The housekeeping is amazing. We inquired about an upgrade from our Valley view King room and were told nothing was available. I was a little disappointed as we were staying for 4 nights, The bed design had us bumping our shins getting in and out, as the bedframe protrudes a few inches beyond the mattress. The mattress itself, was clearly in need of replacement(Biarritz 3), as it bowed down at the side where a succession of past guests sat on the bed while getting in and out. I would have not expected to note that the bed was uncomfortable for a room at this price. Overall - Small negatives and huge positives. Stay here if your budget allows such luxury.
Outstanding!
One of my most relaxing trips. The facilities and grounds are beautiful. Our room was quite large with a lovely patio overlooking the most gorgeous views. It was so peaceful. I loved the grounds with the gardens and unique statues. I took many walks on the scenic trails. We had a few minor hiccups with our room but the staff arrived immediately to fix. The room itself was nicely done with a large bathroom with tub. Our small fridge was fully stocked with goodies which we enjoyed. We did use the complimentary Mercedes which was so convenient. Locally, the wineries and towns are close. The Auberge restaurant and service was outstanding. The gym was a little small but doable. Overall, a fabulous experience. I look forward to returning.
Recent Anniversary Weekend
My wife and I recently spent a 3 day weekend here for our 10th Anniversary and it was nothing short of amazing! From the minute we landed at SFO till the minute we returned to the airport was truly bliss. An amazing property with even better service. Both restaurants are phenomenal and our experience at the spa was second to none. Special shout outs to Steve at the concierge desk for helping to organize our entire visit and Sam our driver for the weekend! we can't wait to go back!
FYI: don't get this confused with "The Restaurant at
FYI: don't get this confused with "The Restaurant at Auberge du Soleil." Same location, different menu. when booking on their website, this is under "The Bar." WHAT WE GOT: roasted bone marrow, smoked salmon tartine, housemade campanelle, fleur de lis (drink) PROS: god the ambiance of this place is immaculate. relaxing with a touch of boujee. the balcony where the outdoor seating is overlooks a gorgeous view of the valley so definitely try to go on a day with cooperative weather. the food was also delicious. the smoked salmon tartine tasted fresh and the roasted bone marrow was basically a creamy umami bomb. the pasta dish honestly was a bit lackluster after the gloriousness of those two appetizers but it was still good. The bits of the summer squash and corn were my favorite and much needed to cut through the creaminess of the pasta a bit. Our waiter was also very attentive and updated us on the status of our order if anything was taking a little long. CONS: absolutely nothing. Great experience overall!
A slice of heaven in Napa Valley!
Auberge du Soleil has the wonderful qualities of a luxury European hotel - but overlooking Napa Valley! The Restaurant (the hotel's fine dining experience), accommodations and hotel staff contribute to a memorable stay. Truly a gem!
This is absolutely a super place to dine.
We have been there many times in the past and have never been disappointed. The ambience is wonderful, the waiters and waitresses are superb, and the service is outstanding. Highly recommended. I know you won't be disappointed in the cuisine, as it is more than outstanding.
Rutherford's Best Hotels that are most frequently booked by customers of Auberge du Soleil St. Helena
AppointmentTrader FAQ
Questions and Answers around the platform.
53,440 People following
931 Questions
627 Answers |
Ask a question about AT |
Tune into NBC News - Top Story Tonight 7:40p ET |
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Waiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answer