Location top, reception service super awful! - Bagatelle Courchevel - Buy Reservations
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🤮 1/5 - Location top, reception service super awful!
By 👻 @travell_13_17, 01/21/2024 3:00 am
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I've been coming to Courchevel for years, and Bagatelle is a must-visit. The view is stunning, the club is fantastic, but the food needs improvement. The only serious issue is the service from the reception staff. They are very rude and condescending, perhaps thinking they own the place! I had to exchange multiple emails for the reservation, and upon arrival, they claimed there was no reservation despite confirmation. They spoke in French (maybe unaware I live in Monaco and understand the language) and used the excuse of my 10-minute lateness to cancel. While the lateness is valid, it was just an excuse as they didn't input the reservation. Instead of finding a solution (there were empty tables), they insisted on listing me for the second sitting. I was deeply upset by this consistently low-level service that unfortunately occurs every year, but they don't care due to a constant influx of people. Sorry, but this is not classy! One star is well-deserved – learn to behave.
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