Pure trash - Botanico Gin & Cookhouse Miami - Buy Reservations
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🤮 1/5 - Pure trash
By 👻 @Nikki L, 07/12/2019 3:00 am
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I wish there was a way to give zero stars bc that's what I would do in this case. First time here and wasn't really greeted. We were told "watch your step" bc they were mopping while one person was eating. The place smelled so strongly of chemical I had an itch in my throat the entire time. We were excited seeing all the photos and awards on the wall. While asking the waiter a question about the food he walked off mid conversation then came back. We ordered two meals for there and I ordered my daughter a burger to go. While ordering the burger he said something and walked off again. I got up and out of my seat and asked if he could do the burger and if it came with fries.. he told me yes. After waiting for 20 minutes for our tuna melts (we were the only customers in the place at the time other than another gentleman who had his food already) it finally came out. The food was terrible quality. I love the dressing on the salad but some of my lettuce was slimy. He did not check on us once to ask how everything is or if he can get us something else. Comes by to drop the check and starts walking away. I asked him about the burger to go and he said "oh we don't have the burger meat" and walked away again. I called him back over and asked why he didn't tell me that sooner so I could order something else or why wouldn't he suggest something else. I was so furious I had my husband close out the tab while I walked to the establishment next door to get food. It's pretty bad of someone leaves your place to go next door. Overall poor service and poor quality of food.
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