Don't be confused by the allure and quaintness of this - Boulevardier Dallas - Buy Reservations
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🤢 2/5 - Don't be confused by the allure and quaintness of this
By 👻 @Ashley W., 12/19/2023 3:00 am
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Don't be confused by the allure and quaintness of this restaurant. In its current state, you will only fully experience this aesthetic if you fall into a certain demographic. My friend and I experienced nothing of the sort (....and yes, we are aware that we are two black women....how appalling for us to expect decent service in any hospitality venue, right??). Okay here goes.... My recent dining experience at this restaurant left much to be desired. Upon entering, the lack of a proper host to seat us was evident, so not wanting to cause a stir and seeing many open seats, we made our way to the bar. However, the situation became perplexing when a gentleman eating at the bar, who turned out to be the host, inquired if he could "help us." We were confused and asked whether the bar was open seating, which he quickly said yes. This was the first red flag. Ordering a medium rare plus steak, I was disappointed to receive a nearly medium-well steak. The waiter's explanation that the chef couldn't prepare medium rare plus was disconcerting, especially since this wasn't communicated earlier. Despite offering to replace the steak, there was no clear ETA, leaving me waiting while my friend finished her meal. Frustrated, I requested the steak to go but was never offered any consolation for this lack of customer satisfaction. Prior to leaving, I asked for the manager, who turned out to be the same person we encountered at the bar. His explanation about the limitations of a wood fire grill and disputing the existence of "technically" medium rare plus was both perplexing and unsatisfactory. The lack of acknowledgment regarding the poor customer experience further marred the overall impression. Given those reasons, coupled with the discomfort of being seated beside an inebriated group openly and loudly boasting about their discriminatory business practices, I regretfully cannot endorse this restaurant. Departing the establishment hungry, frustrated, and disheartened, was yet another reminder of the challenges faced as a minority in America. I only gave it an additional star because the food is good...after you get past all the bullshit.
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