Rude service, tiny table, rushed out - Brutto London - Buy Reservations
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🤢 2/5 - Rude service, tiny table, rushed out
By 👻 @Mishisgood, 07/28/2022 3:00 am
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I’d heard such good things about Brutto, and then getting a table feels like winning a prize so was really looking forward to a catch up with friends. The table for four was tiny, luckily the plates of food were so small or they wouldn’t have fitted on the table. The bread with anchovies was good but the pasta was pretty average and the tirumisu was watery. Service was dismal unfriendly and un charismatic. After our tirumisu had arrived we were informed that the booking was for one hour 45 minutes, and we were told that if we wanted anything else we should order it now as they’d “turn the table round” in fifteen minutes time. The bill was then deposited on the table and one hour 45 after we’d arrived a server appeared with a card reader. This was in-spite of there being quite a few empty tables in the restaurant. Some of the larger chain restaurants have a one hour 45 turn around but only if they’re busy or there is a queue outside. There’s no justification for this and all in all it left a bad taste in our mouths. What a shame as it could have been so so so much better.
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