Good Food, Poor Sevice - Buvette New York - Buy Reservations
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😒 3/5 - Good Food, Poor Sevice
By 👻 @Martin H, 08/30/2021 3:00 am
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We came here on the recommendation of someone who liked this restaurant.
At first I struggled to find something I wanted on the menu but what we ordered turned out to be delicious. Unfortunately I think they're cutting back on the washing up and the plate was too small and both my wife and I lost some of our food on the table.
As one of the other reviewers commented, we seemed to wait ages for service and they have perfected the art of being invisible when you want them. Both the head waiter and one of the other staff were rather dismissive with a surely "Yes?" when I was able to get their attention. They need a dedicated person per table as we asked one of the waiters for a dessert which never arrived so we eventually ordered it from someone else and then the head waiter asked us if we'd like to close out our bill before we'd even got the dessert and coffee.
I think they'd like to style themselves on a Parisian restaurant and whilst the decoration and ambience are pretty good replicas, the service misses the mark by a mile; in Paris the head waiter is always discretely observing what is happening and you never have to raise your arm to attract someone's attention.
A real shame as the food and ambience are great so if you want to dine here, steel yourself for some pretty poor service and set aside longer than you'd normally take for a meal. That said, I'd recommend it for the food.
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