Caesars Palace Las Vegas Tripadvisor Reviews - Caesars Palace Las Vegas - Trade Reservations
Save up to 30% at Caesars Palace Las Vegas!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Suite
- 1k Luxurious (Elegant Suite Nature Inspired 968 Sq Ft Plush)
- 1k (Forum Tower Suite Spacious Jetted Tub 1050 Sq Ft Rain)
- 1k Premium Suite (Augustus Tower Spacious 1400 Sq Ft Wet Bar)
- Augustus Studio Suite King Non Smoking
- Palace Premium Suite King
- 1k (Palace Tower Pool View Studio Suite 700 Sq Ft Plush Pillow)
- 2q (Palace Tower Pool View Studio Suite 700 Sq Ft Plush Pillow)
- Any Executive Room
- 1k (Modern W Luxury Oversized Walk In Shower Dual Rain Bath)
- 1k (Modern Interior Roman Inspired 360 Sq Ft Stone And Glass)
- 2q (Modern Interior Roman Inspired 360 Sq Ft Stone And Glass)
- 1k Augustus Tower Contemporary Style 648 Sq Ft (Plush Pillow Top)
- 1k Octavius Tower Contemporary Style 550 Sq Ft (Plush Pillow Top)
- 2q Octavius Tower Contemporary Style 550 Sq Ft (Plush Pillow Top)
- 1k Strip View Located Augustus Tower Spacious 648 Sq Ft (Plush)
- 2q Strip View Located In August Tower 648 Sq Ft (Plush Pillow)
- 2q (Modern W Luxury Oversized Walk In Shower Dual Rain Bath)
- 2q Augustus Tower Contemporary Style 648 Sq Ft (Plush Pillow Top)
- Any
- 1k Nobu Private Fitness Center (Loung Access Complimentary Coffee)
- Any Superior Room
- 2q (Palace Tower Newly Renovated Premium 525 Sq Ft Plush)
- 1k (Palace Tower Newly Renovated Premium 525 Sq Ft Plush)
- Any Executive Suite
- 1k Octavius Tower Executive Suite 960 Sq Ft (Plush Pillow Top)
- 1k (Palace Tower Executive Suite Lavish 1400 Sq Ft Plush)
- Any Standard Room
- Augustus Strip View Room King Non Smoking
- Augustus Strip View Room 2 Queen Non Smoking
- Augustus Pool View Room King Non Smoking
- Octavius Pool View Room King Non Smoking
- Octavius Pool View Room 2 Queen Non Smoking
- Palace Strip View Room King Non Smoking
- Palace Strip View Room 2 Queen Non Smoking
- Non (Smoking 525 Square Foot Palace Pool View Room. It Features)
- Palace Pool View Room 2 Queen Non Smoking
- Any Accessible Room
- 2q (Mobility Roll In Shower Roman Inspired 360 Sq Ft Stone And)
- 1k (Mobility Roll In Shower Roman Inspired 360 Sq Ft Stone And)
Paradise's Best Hotels that are most frequently booked by customers of Caesars Palace Las Vegas
Ranked #18 in Paradise's Best Hotels.
Caesars Palace Las Vegas Tripadvisor Reviews
Latest Reviews On Tripadvisor
29 Reviews
0 Replys |
Thank you Brian R!
This is our first time in Vegas, and when we arrived after a long travel day to check it, Brian R. at the front desk couldn’t have been nicer and more accommodating. We’re here for the week and he helped make sure we started our vacation feeling like we picked the right hotel.
Be the first to ReplyWorst Experiece of our lives
Check in is 4pm. Our room was not ready until 10:30pm. The staff kept saying cleaning was in there “right now” and to come back in an hour. Which we did - a total of 6 times. We were offered a room credit for food/drink. When we checked out, this had not been applied. There was also a random mini bar charge for champagne - we are non drinkers so not sure how that got on there. Check out staff assured me that the charges would be rectified “behind the scenes” and I would receive an updated email. I have now received an email showing no action against the incorrect charges and the hotel has deceitfully withdrawn the funds from our credit card. So not only did they not provide the actual service we paid for (access to a bed or room) for over 6.5 hours, but somehow made us pay even more in incorrect charges.
Be the first to ReplyGreat Birthday weekend
The experience was great, from check-in with Kiana to the gym, to the comfortable bed, and great dining experiences. Would highly recommend and will definitely stay again.
Be the first to ReplySuperstar Kiana
Kiana at check in was extremely friendly and welcoming. She answered all questions we had as it was our first time staying here. Would definitely come back just from the great customer service we experienced!
Be the first to ReplyFront Desk Help was awesome!
When we arrived the line was long to check in and we were exhausted from a long travel day. Kiana took amazing care of us and brought so much energy and enthusiasm that it perked us up. Her personal vibe is top notch and she truly embodies what guest service should look like!
Be the first to ReplyKiana was awesome
Kiana checked us in. She was amazing!! She was very accommodating and so sweet. Hotel is clean and very comfortable. Room is spacious and quiet. Bathroom is large with lovely soaking tub. Lots of food options and entertainment. Pools are beautiful.
Be the first to ReplyTerrble, terrible customer service and still trying to understand why charging me after my departure...
I requested early check in time after flying 15 hours had never answered or been considered. The check-in time took me 35 minutes in line…. The person in the check in was not nice…. no hospitality at all.. One day didn’t do my room…. The check-out took me 25 minutes…. And the hotel is charging me unreasonable costs after my departure with 0 zero balance. I left and the hotel is using my credit card for their own reasons with documented o charges.....Incredible
Be the first to ReplyBad Services
I was evicted from my room in the middle of the night when I was already in my room sence 3pm. The Security Gard that was waiting for me and escorted me was using profanity, so rude. Bad service all the way around. I can't believe it. This was my 1st Visit to Vegas. Unforgettable!! And the food was aweful..
Be the first to ReplyGrand Property with some age on her
First, what a beautiful property. Room is comfortable and relatively quiet. Bed was comfortable. Some age starting to show on the property. Carpet in the halls bucked up in areas. Our bathroom, although HUGE needs a deep cleaning. Staff has been amazing so far. Kiana was the Team Member who checked us in. Considering it was after 11pm and their were close to 30 people in line to check in, she was the ray of sunshine we needed after a long afternoon of travel. She was funny and helpful in selecting some place for us to grab a quick bite before bed. She was awesome!!
Be the first to ReplyTotal disappointment! Beware if you’re in need of an ADA accessible room!
What a disappointing experience. We’ve been planning this trip for quite some time. Our visit was planned for the Garth Brooks concert. Since he’s playing here, we thought this would be a convenient place to stay. Well it would be worth the inconvenience to stay else where when you get to your ADA accessible room and find the roll in shower is about the size of a coffin. There’s no way for you to even come close to being able to turn your wheelchair around at all! The king sized bed was so high that my mobility impaired husband was unable to get into the bed without assistance. We called maintenance as soon as we saw the problem and asked them to send maintenance up to remove the platform under the bed to lower it to make getting into the bed easier and less hazardous for both of us. We were told they’d send someone right up. After an hour, we called back to ask the status and were told we were on the list and they would be there. We asked if we needed to be in the room when they came and were told we did not need to be there. We had dinner reservations with friends and decided to take them at their word and go to dinner and assumed the bed would be lowered when we returned to the room. How disappointing to find no one showed up to take care of the situation. When we called the maintenance department back, they put me on hold for quite some time and when they got back to me, they said there was nothing they could do that evening because the person who lowers the bed leaves at 9:00pm. They offered a roll away bed as a solution which was totally unacceptable to us. For a hotel of this magnitude and with such “lore” there should absolutely be someone who could take responsibility for actually having their ADA accessible room meet the requirements for a handicapped person, especially one with limited mobility. On top of that the room itself is tired and dated and in desperate need of a good cleaning and refresh. The carpet was absolutely disgusting. I expected much better than what we received and how we’ve been treated. It’s shameful they treat people with disabilities with such disrespect. I’ll never stay here again!
Be the first to ReplyBirthday Away
Stayed here as a birthday present for my 50th from my Wife, had originally chosen mainly due to the name, closer to the time some of the reviews were not the best which had us feeling a little nervous, they did seem to be more about other towers in the hotel, we stayed in the Octavius. First impressions were how huge the place is, reception check in wasn't too long but you can see how it would get really busy at peak times, we did go past a few times where there were long queues, sometimes doesn't appear to be enough reception staff on, maybe there are more in high season? Check in was easy enough and my wife did ask about an upgrade as it was my 50th, said they could look at a reduced rate on a suite but given what the prices we though would be we didn't pursue this, it's a good walk to the room in the Octavius tower but then if your in Vegas and don't like walking you have a problem! 2 security points on the way where they check your room cards (not always though), there were 6 lifts in the tower and only 1 seemed to be out of order all our stay so not too bad for waiting, couple of the lifts have dodgy buttons which can be annoying but not that bad. There was a slight smell of smoke in the corridor leading to the room even though it was supposed to be non smoking, it is a little strange being from the UK and going into a hotel with people smoking but it's not that bad. The Room, Wow this was amazing! absolute huge room with 2 queen size beds and sofa, really large TV with lots of choice and a great view over the pools (although they were closed until our last day, more on that later) the bathroom was one of the biggest I have ever seen, had a bath, two sinks with a separate loo and then a massive shower cubicle! shower was really good with decent water pressure, usual bathroom supplies which was replenished each day and plenty of towels and storage, beds were nice and comfy, only issue were the small pillows, but again not that bug an issue. My only gripe with the room is the mini bar/fridge, we had seen reviews about this before so didn't go anywhere near it, not even providing a little bottled water is strange for such a big hotel, plus they give you a nice coffee machine which is a nice touch but then you have to buy the pods separate, again for such a well know big hotel it's a surprise, given as well the resort fee's your paying especially when the pools aren't even open, not sure why you still pay the full rate when the full facilities are not available to you, plus when the pool did open there is way too little sunbeds when it's not that busy so not sure what it's like in peak season, add in they then charge upwards of $50 for the padded comfy beds it does start to feel like they are taking the mickey a little. The Hotel as I say is massive and too much to put on this review, but all in all we found the whole place very clean and all the staff we spoke to were very friendly and helpful, would we go back? probably not but that's more our choice and not because of the hotel, the location is great for the Strip as it's very central. Having read some previous reviews the experience we had was a very good one, just don't touch that mini bar!!
Be the first to ReplyGreat center strip location
Room was well appointed and workable. Conference center was solid. Amenities are also very good. Staff was consistently pleasant. Buffet is expensive and a consistent good experience. Hotel security was visible and present so experience was rated highly
Be the first to ReplyBeware the Ides of the Forum Tower
Really disappointing for such an iconic name and history. Stayed in the Forum Tower. There were two elevators out of six that actually worked. This meant extremely lengthy delays in getting to/from my floor. One night, my key decoded (why can't hotels fix this problem?!) and when I went to the front desk, they would not accept my government issued I.D. They had to have casino cops (3) escort me from the front desk, through the casino, up the elevators to my room so I could show them my passport. The terrible thing is that they never once apologised. They made it seem like my fault somehow. No water in rooms, 1980s furnishings and a dirty feeling. This is old Vegas (and not in a good way). Et tu Caesar???!!!
Be the first to ReplyThanks Emma and Bea
It was our 45th anniversary and Emma at check in treated us like a king and queen. Thanks!! It didn’t stop there!!! We went to the Gordon Ramseys Pub and Bea came through. Both of them really added onto our experience. Thanks !! PS: The scallops were out of this world
Be the first to ReplyThank you Andrea for superb Customer Service.
We had a tough start to our stay, but we had the pleasure of meeting Andrea at the concierge lounge express checkout. She knew that we were upset with the cleanliness of our room(or lack thereof) and she immediately sprung into action to make us happy. She was so kind and friendly and took customer service to a whole new level. Andrea was the only person who we encountered who seemed to care about taking great care of the guest, which is the key to the hospitality industry! Thank you Andrea for taking such great care of us and for your kindness!
Be the first to ReplyGreat staff and experience - thanks Kiana
I’m very glad I chose to stay at Caesars. From the moment I stepped in the hotel, the people and staff were nothing but accommodating. I was checked in by Kiana and she was simply amazing. She knew I had a long travel day and did everything she could to make me feel at home. It’s really awesome to have people like this at Caesars. I will be back.
Be the first to ReplyMy Vegas trip
5 out of 5 experience from start to finish! It began with check in and Emma, who is the MOST FANTASTIC front desk clerk ever! Please make sure to look for Emma as she will truly go out of her way to listen and assist you. We arrived a little early and I had already received an email offering to upgrade our stay., which I elected as the upgrade options were good! When we got there I asked Emma for a room that had certain criteria and was in the Augustus tower. She selected THE PERFECT ROOM with an amazing view of the Bellagio fountains, a jacuzzi tub and a spacious layout. She made our stay just perfect. You don’t get many staff who appear to love their job, listen to customers and go out of their way to accommodate. The property is gorgeous. You seriously don’t have to leave the hotel is you just don’t want to! I normally stay at Encore or Aria, but Caesars made a believer out of me! I will be a returning customer!
Be the first to ReplyFun place to stay ... exorbitant fees ... nickel and dime you ... lousy service unless 7 Seas or Diamond membe
Spent four days at Caesar's with my son watching March Madness. There's a lot to like about the property, and some things that make your blood boil. The positives - (1) a lot to do under one roof, particularly if you include Forum shops and restaurants, (2) great sports book and an excellent place to watch March Madness, (3) awesome cigar bar, and large room (I stayed in Octavius tower). What's problematic? (1) was charged $60 for early check in (plus tax) and they wanted to charge me $45 to extend my check out by 30 minutes, then hung up on me when I said the fee was insane. I have spent a minimum of 100 nights in hotels per year for the last 30 years and I can honestly say I have never been charged for any late check-out up to 5 hours. For that reason alone, I will not return to the hotel. (2) Rooms in Octavius Tower getting tired. The wing was built in 2012 and not renovated since ... air conditioning could not get cold enough, TV reception was spotty with some channels unavailable at times. No cleaning service 1 day. (3) They charge exorbitant prices for some of the basics - $20 for two, regular large coffees and $8.50 for a bottle of water, (4) given the large crowds, you are screwed if you have to talk to a human. Took me 1 hour in line to pick up my rewards card and 30 minutes to check in. Simply too many other good options in Vegas without the issues
Be the first to ReplyHostess Excellence at it’s Best!
Thank you Tangela for making our anniversary dreams come true. Your hostess, Tangela, is the epitome of 5-Star EXCELLENCE at Caesars Palace. We appreciate her dedication and care with her hotel guests. We will return for another stay.
Be the first to ReplySafety Issues
Had a disturbing experience at this hotel. Shortly after checking into my room as a solo female traveler around 10:30pm, two intoxicated men were able to enter my room with a key card. They had been checked into the same room and issued key cards to that room. Calling the front desk led to frequent disconnections, going in person led to barely an apology and a giving me a small "food credit" for compensation. I certainly would not feel safe staying here in the future. In addition, the rooms are tired appearing and I was told by staff that their online check in process only works about 50% of the time which likely explains the long check in lines.
Be the first to ReplyCheck in fun
The room was very nice , clean and comfortable that wasn’t the issue. We had a reservation and when we attempted to check in we waited in line for over an hour. Caesar’s should be much more efficient in this process . Unacceptable with the technology of the day with an operation that size .
Be the first to ReplyExcellent!!!
Excellent service from all. Clean hotel. Room was phenomenal. Shower and beds. They rock. Stay here cannot beat it. Highly recommend. Lots of food choices. Carry out delivery available. Staff very helpful. Even have tallvehicle parking.
Be the first to ReplyGemma for PRESIDENT!
Gemma was customer service personified for our entire interaction. She was thorough, while still being respectful of my time and genuinely cared about me having a great experience at the hotel. And of course, she has quite the dazzling smile to go along with her all that talent. #TotalPackage
Be the first to ReplyLovely stay in Vegas
We stayed for 10 days in an Augustus room with fountain view. We had booked the Octavius tower and were upgraded when we checked in but did not request this. A couple of days before check out I went to review the bill and it was $700 more than expected as they had charged us for the upgrade. It took 2 people a couple of days to rectify it but they did remove the extra charges. I did wonder how many would have just paid and realised later so always check the invoice thoroughly before leaving. We were lucky and checked in at the diamond reception area which was very quick with no wait but we saw queue at the main desk whenever we went past. Whenever we visited this desk the staff were very friendly and helpful. The view from the room was awesome, the room was nice but some of the furniture and carpet are looking a little tired. The room was cleaned everyday for us which was requested at check in. As mentioned in other reviews there is a smell of sewage near the Augustus tower entrance and lifts but this wasn’t in the corridor where our room was on 38 floor. The only other little niggle was the pool area, there is now only 1-2 pools that can be used free of charge and all others require a reservation with extra charge, there was no mention of this when we booked. We were able to find a lounger most days but it felt like the hotel were trying to recoup their covid losses by charging for everything. We had a fantastic time in Vegas but I do feel that the hotel needs to update the rooms as they do not compare with the more luxurious rooms at Venetian & Wynn but charge a similar price.
Be the first to ReplyThanks
The kids love the lazy pool so wonderful how u guys only casino that allow kids we’re blessed for you to have us I would recommend this to anyone bout Harrah’s . casino! I enjoy the staff workers here which are so helpful and kind. I would definitely come again without any questions.
Be the first to Reply