I am horrified by the service I experienced here. - Cafe Martorano Fort Lauderdale - Buy Reservations
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🤮 1/5 - I am horrified by the service I experienced here.
By 👻 @Kelly K., 07/31/2022 3:00 am
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I literally left in tears because I was so excited for this meal and treated so awfully. If you come here, don't even THINK about coming before 8 PM because you will be treated so poorly it's actually startling. We had a 615 reservation (they opened at 6:10) and weren't allowed to be sat because two people in our group were stuck in traffic coming east. Which I get. At 15 mins past the reservation (630) they told us they were going to give up our table. It was my husbands birthday so we begged them not to and they said we could be seated if we order the people who were late's food. Fair enough. We sat down and our friends showed up right away anyways. I'll say, the food is good but what happened beyond that is not worth the food. We were rushed to order right away and then we were never checked on again. It almost seemed like the waiter was avoiding us so we couldn't order anything else. After getting our pasta we were not checked in again for easily 20 mins and when they came they gave us the bill. We said we wanted dessert and the waiter pretended not to hear us and kept running away. Then when he came back for the bill we said we wanted dessert (something we had tried to tell him multiple times before) and he said we had to leave because someone else wanted our table. And they don't care. It's a famous restaurant so they don't give an effe. I get that two people in our party were late and we were an early dinner, so therefore we get an expensive meal where we are treated like an irritation. Ok.
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