Borderline larceny - Casa Cruz London - Buy Reservations
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🤮 1/5 - Borderline larceny
By 👻 @H W, 12/12/2020 3:00 am
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Despite the recent press about Casa Cruz and agains't my better judgement, we booked a table for 4 people for dinner. At over £600 it was an expensive night out. After dinner we were charged a further £200 on our credit card for a 'no show'.
The manager who we contacted to resolve the situation was one of the most appalling individuals I've had the misfortune of dealing with. I was accused of lying about honouring my booking, asked what cocktails we had had to start with, which wines were drunk, how much the final bill was and that they'd have to check the cctv, after we'd spent £600 on one dinner, during a period when hospitality is on it knees. Quite the worst experience I've had dinning out in London over the last 20 years. AVOID.
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