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Castell Rooftop Lounge New York Reviews from The Last Year
The grilled cheese and tomato soup!??? what the f**.
so delicious, amazing flavor balance and a NICE melt on the cheese. Also recommend the gin and tonic, it has a licorice type of scent to it that compliments the cucumber perfectly. I wound up telling 2 other tables to order what I did - it was that good. Came here on a whim for a small party - am now a regular. Special shout out to Mike the server and Lorenzio the bartender. I was early to the party and waiting alone, they made me feel comfortable and happy. This place will not be able to get rid of me, they made a mistake giving me such a good time!!!
The Manager Kayden King was so accommodating he made sure
The Manager Kayden King was so accommodating he made sure on this special Valentine's night we were treated special, he went above and beyond to made us feel special thank you for making our first night so special!
Food, service and ambience were great.
Small plates were not very small! Bartender makes awesome craft cocktails. You will enjoy this place no matter when, but hit the happy hour!
Ambiance is great.
I was specifically looking for a rooftop place with a nice view and this delivers. Food is affordable. Drinks were okay. Food was actually the worst part. It was alright, but we stopped ordering things due to nothing being that exciting. Service was good. Giving 4 starts, but rounding up to be nice. ;)
If you're looking for a chill vibe either before you head
If you're looking for a chill vibe either before you head out or after you've gone out this place is amazing. Kinda RH Rooftop like in one section and then a super chill living room vibe in the other. Drinks are amazing, service is great and atmosphere is super cool.
Great
Great rooftop bar in the middle of NYC. Stumbled Upton this bar after seeing an advertisement online on best rooftop bars in NYC. We sat on the corner of the inside tables, with a nice view over the NY times building and could even see Empire State from the corner. Offers a great atmosphere, we enjoyed our sangria and nibbles.
Came here on a Monday night and arrived at 8pm, made a
Came here on a Monday night and arrived at 8pm, made a reservation but didn't really need one since they weren't that busy at that time. This bar is at the AC hotel. When you get off the elevator, the first thing you see is the lounge area with a fire place, really nice as it was cold that night. We had to wait for the host to seat us, we came for the rooftop views but they said that the blinds where covering the view (maybe they left it like that because it was cold?). We opted to sit outside although the inside seating had great views. Our server was fine, he took a while to take our order but he got everything right. He didn't check in on us though at all if we needed anything else, which was a bummer, but someone did keep refilling our waters. We had the sea salt crispy potatoes with the aioli and it was delicious. The tacos were tasty and the chicken skewers were good. For drinks I had the white sangria and the hubby had the Paloma drink (it's non-alcoholic on their menu but we asked for tequila) and it was really good. Overall it was a nice experience and we would definitely come back when we visit NYC.
Unreliable: avoid
Cancelled our booking 24 hours before we were due to visit “due to a private event”. I’d say don’t bother with this place as you clearly have no idea whether they will honour a booking or not.
Amazing rooftop with great views and vibes.
I always have a good time here and can't say enough good things about the drinks and staff!
very great experience.
love the girl aliyah. very friendly and helping and humbl. must ho place.
great service and great atmosphere.
thanks to our fantastic server michael who was so friendly and accommodating
First time in roof top bar and NYC.
Met the lovely Michael who looked after us so well. He made our evening. Such lovely service with a smile
Friendly Rooftop in NYC
Greeted promptly and in a friendly way. Immediately served in a great selection of tap beers and full stash of liquors. Beautiful terrace with very comfortable seating, and a nice view of the city on all sides of the building. Was able to sit and not be bothered too much or too little by the wait staff. A friendly and enjoyable experience.
Nice spot after a Broadway show
We had a great time after a Broadway show at Castell. Really enjoyed the Midtown views and the atmosphere. Service was friendly but extremely slow and they didn't have much vegan snack options for my friend. Very suitable for having a late night drink after a long day in Manhattan.
Drinks @ Costello AC Hotel
Excellent service. Good drinks. Got seated as per my reservation time promptly. Receptionist and lobby staff very welcoming. Nearby time squre. Not too noisy. Views ok. Recommend for a cozy drink.
Nice atmosphere and food, good staff- a nice experience
Our experience at Castell Rooftop Lounge was fine. Though the outdoor lounge was not yet refurbished, we enjoyed a perfectly nice view by the window of the Empire State Building and environs. We did not order drinks but just chose two dishes each as appetizers and entrees plus dessert which proved to be sufficient. We were greeted very pleasantly, taken to our table without delay and our server was very personable and did not impose himself on us- we were able to sit and enjoy our meal uninterrupted and were allowed to stay some past finishing our meal without pressure to leave. Though the noise level is above moderate, we had no trouble hearing each other in conversation. Prices are moderate to slightly high, but we were celebrating a birthday so we felt the atmosphere and food were worth it. It is a small matter, and perhaps we assumed incorrectly, but we sort of expected that when we were told the dessert was ample for two and we explained that we would go ahead and share it, we thought we'd receive two separate plates and spoons but we had to ask for that after dessert arrived.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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