Staff great. Food good. Management rude. - Chicken Ranch Palm Springs - Buy Reservations
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🤢 2/5 - Staff great. Food good. Management rude.
By 👻 @Pearwasp, 02/02/2024 3:00 am
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We actually had a great time on the patio during happy hour. Service was great and food was pretty good. At this point we would have given it 4 out of 5. As I was paying the bill my wife asked for directions to the washroom and was told to follow the chicken feet. When she got there she realized you needed a code to enter so back she went to the bar and asked the manager for a code to get in. He replied “you need a retinal scan” and he and a customer at the bar laughed. I need a code and she was given a code. As she left the manager and the customer had a good laugh at her expense. When she returned she decided to address her discomfort and told him she was not impressed by him and the customer belittling her and he tried to blame his staff for not giving the code. My wife called him on it and told him not to blame his staff. Firstly, he was very condescending towards my wife and he never should allow a customer to get involved. It was such a silly thing that went wrong. All he had to have said was I’m sorry here’s the code and nothing would have happened. We have family coming and we were excited to take them to the Chicken Ranch but we will not be returning.
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