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Cindy's Rooftop Chicago Tripadvisor Reviews
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31 Reviews
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Never Again
Service is slow. Several minutes before we received water, several more before we asked for our server. I’m a person who doesn’t care for servers who have an attitude, one where you act as though you are better than us. One member of our party asked about a specific item on the menu, the server didn’t try to hide their haughty amusement that they didn’t know what it was. Server was slow, at least 15 minutes before we received our drinks. Ate our meal and were ready to order dessert, again no sign of our server. Needed to box up our dessert and she couldn’t be bothered to box it for us, even though our lunch food was boxed up by another staff member. View is nice, menu is limited. Chicken was fatty. Prices are high, but when you have top service I don’t mind, today I minded.
Be the first to ReplyTerrible!
If I could rate this experience 0/5 then definitely would. Queue was 35 mins to get in for a drink. Once in we were asked for ID(first place in Chicago to ask!) told the staff member that mr and my fiancé were here on holiday, and that our only ID was our passports and we weren’t taking them out and carrying them around with us. I then said would a picture of our passport be ok? She said yes, as I handed over my card to open a tab she then changes her mind and tells me she needs a physical form of identification. Staff were very standoffish from the get go and were not welcoming at all, except the lift attendant and the female at the reception desk. We were asked to leave after no form of identification “could” be provided.
Be the first to ReplyAmazing for Family With Older Kids
2 families of 4 (kids 12,12, 9, 7 yrs) came here for lunch (no reservations) over spring break after some time at Millennium Park and Maggie Daley park. We were seated immediately, albeit separated (this was acceptable for no reservations). Our waitress was attentive, sweet, and even split an alcoholic drink for the 2 moms. Food came out quickly and was curated, high quality, fresh, flavorful. Although no kids menu, they were accommodating with menu modifications and you could get add-ons which were great for the older kids. The ambiance and view were unmatched for anything else we experienced in Chicago!
Be the first to ReplyGreat food in a spot that can’t be beat.
Located on the roof of the Chicago Athletic Club on S. Michigan Avenue downtown. Reservations are hard to get. Every review talks about a “see and be seen” type of vibe. We experienced none of that. On a chance we set off to see if we could get a bar seat on Sunday brunch with no reservation. The front people were so nice. Sat us right down. Did say they needed the table in 90 minutes but that was no problem for us as we had a plane to catch. And the views and atmosphere are frankly stunning. They are smart enough to let the light and floor to ceiling glass windows do all the work. Great views of the museums, parks, downtown skyscrapers and Lake Michigan. With a fire pit on the veranda to let you go out and enjoy even on a cold day. And ok, the food. Fantastic brunch. We went with avocado toast and then the buttermilk pancakes with carmelized pears and a Mocha-like concoction on top. If I had more time and was not so stuffed I probably would have gone for chicken and waffles. But what we ordered satisfied. Frankly we could not finish it all. Service was great and pleasant. Tables are shared mostly but we had no problem with that. Wasn’t sure what to expect but not only did it exceed expectations, it was really quite quite good. And reasonably priced. We got out of there for $60 including tip. So glad we were able to fit it in. Highly recommend. It is worth the hype.
Be the first to ReplyOne night stay with family
We came to Cindy’s with our family just for a small visit to see Millenium park for our children to play in the fountains, and yet we ended up staying the remainder of the weekend because our kids had so much fun at the hotel and at Cindy’s. The staff at the restaurant were very accommodating and kind to our family. Amy behind the bar was forefront on specialty soft drinks, and the manager Lindsay was so helpful guiding us through our hotel stay. The cocktails alone are reason enough to return, however, we will happily return for the sincere customer service and attention to detail that they offer at Cindy’s and the Chicago Athletic Association Hotel. Thank you for all that you have done for our family.
Be the first to ReplyAMAZING VIEW..SERVICE and FOOD!
What a gorgeous place! The service by Brigitte was Top Notch Very professional and so friendly The food was very fresh and tasty with lots of flavors The cocktails are delicious with fine spirits We have a dinner twice in this restaurant in 6 days in this hotel and we absolutely love everything here. Don not miss this place A GEM ❤️
Be the first to ReplyBeware- bar WITHIN the restaurant is a separate entity from the restaurant itself
Reservations are a must. Everyone should also know (because you’re NOT informed when you make the reservation) that if you have drinks and food at the bar while waiting for your table the drinks and food are NOT transferable to your table. A few minutes after ordering food at the bar, our became available. We were told we couldn’t cancel our food order OR bring our food to our table which we had waited 45minutes for. Please train your staff to let customers know of this policy. This unfortunately left us extremely disappointed with the whole experience.
Be the first to ReplyExceptional!
Exceptional. excellent food, views of the park and extraordinary Service! What else needs to be said?
Be the first to ReplyPerfect spot for a great meal and a view of Millennium Park
What an amazing meal with spectacular views! Service was prompt and the food was delicious. We were there for brunch and had the quiche of the day along with a Bloody Mary which was one of the best I’ve had! Fresh flowers on the table were an added touch.
Be the first to ReplyMemorable spot with great views!
Located on the 13th floor of the Chicago Athletic Association (across the street from Millennium Park), this rooftop lounge was an amazing spot to enjoy views of Lake Michigan and the Bean. We didn’t eat here, but we had drinks on the outdoor terrace. Loved it!
Be the first to ReplyGreat location and atmosphere
We had reservations for an early lunch because this was the St. Patrick's Day weekend and we're glad we had the reservations! When we arrived at 11:15am, it was already busy but not full. By the time we left close to 1pm, it was packed, with people waiting to get to a table and the line at street level for the elevator was quite long. If you don't have a table, you can get cocktails and enjoy the view outside or at the bar area, but you can't sit and you can't order food. The two drinks we had, "No Substitutions" and "Figgy Stardust" were both excellent. We also had the Chicken Katsu Sandwich and the Spaetzle. Both were excellent as well and the sandwich was quite filling. Suki, our server was outstanding. She was very patient as it was our first visit and we had to labor over the drink and food options for quite a while. The food menu is very short but quality is great. And the view from inside close to the windows or from outside is worth the price of admission.
Be the first to ReplyNice
Nice space with high ceilings/lots of light, decent service. Only one Champagne, only one cider by glass. Seating can be an issue @ crowded times. Great view from the terrace, but they lock those doors @ 11 pm, so plan accordingly.
Be the first to ReplyGreat rooftop but reservation a must
We wanted a quick bite, late lunch with a drink. First they make you wait (the "order" you I should say!) in line before the elevator. they mentioned 30 min wait, which was pretty accurate. What they do not tell you however, is when you reach the restaurant, everything is reserved and you cannot get a table to sit down! It would have been nice to mention that downstairs. Our options were the overcrowded bar and the rooftop terrace, with nice gas fire places. We wanted to eat, so we asked the hostess for a table ( not offered at the first place). She mention a 15 min wait and put us on a waiting list ( I would get a text message, probably too hard to come and see us on the terrace). We grabbed a drink and proceeded to wait on the terrace. Great views on the park and the Cloud gate, After 25 min, seeing a few empty tables, I went to see the hostess... She said "oh yes - my phone number - not my name!!! and gave us a table...no smile, no manners. Clearly the test message thing was not up to par. The waiter was is the same level of friendlyness.. People find a job you like, if working with public is not your thing, then switch! there were few options of food past 2h30 pm. we opted for the cheese and charcuterie plater, which was pleasant enough. We aslo had a nice bottle of Chablis to go with that, Once at the table with food and wine the experience was really enjoyable. A really nice and cool place, but reserve if you want to eat. Personnel could be a lot more friendly, but the place is cool and vibrant.
Be the first to ReplyGreat view and small plates
We went here because of the outdoor patio. Unfortunately dinner wasn’t served out there (at least not on a warm day in Feb). However the cocktails and view were amazing. We also had a few appetizers inside and half portions were plenty. The bass appetizer was very unique and really great!
Be the first to ReplyI cannot say enough good things!
We actually stayed here in the hotel because we knew we wanted to take advantage of the rooftop, the restaurant and the downstairs lounge. First off, the view from the upstairs balcony is spectacular. We went right before sunset so we got to watch the sky change and when it got dark the buildings lite up so beautifully. Before dinner we ran downstairs to the lounge to order the foot long chicago dog and it was so delicious! Our dinner back upstairs had great ambience and delicious flavors! Highly recommend! We will be back!
Be the first to ReplyGreat Time
Absolutely loved Cindy’s, the diner on the rooftop of the Chicago Athletic Association. It was recommended in various travel guides & is clearly a very desirable venue. My visit was for their extremely popular Sunday brunch, which was booked up online. So I chanced a roll up on the dot of opening time at 10am ….. as did many others!! Cindy’s is served by its own lift, & there was already quite a crowd hoping to bag a walk-in table. I managed to scoop a chair at the counter & had a terrific experience, though to be frank, my enjoyment had little to do with the food. The brunch menu is hip, casual & eclectic …… my main dish, the quesadillas, was hearty, unsophisticated & thoroughly unmemorable, the Mimosa, bang average. But as a Brit on tour, the delight of finding somewhere serving a proper cup of English Breakfast tea went a long way towards making up for other shortcomings! Friendly, unpretentious service, the fantastic, low key but buzzy vibe, & the gorgeous setting & views, further added to the pleasure …. & I came away totally getting why Cindy’s makes all the Chicago ‘to do’ lists.
Be the first to ReplyCocktails with a story
We attended the rooftop to get drinks after a conference and felt fascinated by the narrative behind each of the cocktails and the courtesy of the barman. Not only they shared with us the significance and inspiration for each cocktail, but the presentation and flavors in each of the cocktails were outstanding. I strongly recommend Tierra Roja cocktail that combines Uruapan charanda with mezcal, passion fruit, and lime.
Be the first to ReplyOk
Nice enough. The food was ok but the view was wonderful. It was busy so not much focus from the staff. Perhaps they should hire more people so that patrons can be better tended to. No one likes to be ignored. Especially when posting for overly priced food.
Be the first to ReplySuperior Food and service
We were wowed by the customer service, the ambiance, the Andy Warhol painting, the views of Chicago and the food.
Be the first to ReplyAmazing Brunch
The food here was incredible. If you want a weekend brunch, make sure to book 30 days in advance because they book up very quickly.
Be the first to ReplyGreat view
NORMAL: Stop for a drink on the rooftop patio overlooking the lake. It's breath-taking. The food and drinks are good too. I was there for a corporate event. I had a delectable lobster sandwich. It was so yummy. Things are back to normal here. This is a must see in Chicago
Be the first to ReplyBeautiful view! Great food!
We tried making reservations ahead of time for about 2-3 weeks ahead of coming to town, but they were always booked. We decided to just walk in and we actually waited less than 10 mins before being seated w/o a reservation! The only thing that was disappointing was when I asked for ranch to dip my fries in, the waitress said they didn’t have any but they had some other dressing. I took her up on it, and then saw I was charged $3.00 for that little cup. That was a bit of a trick that I thought was sneaky. The service was overall good, but I think our waitress was having an off day as she was pretty flat. The food was delicious, and the older gentleman who brought our food was super friendly and fun, and made up for the dull waitress. Great view!
Be the first to ReplyRooftop Relaxation
Cindy’s was a local guide’s recommendation. After my trip to the Willis Tower, and Art Institute of Chicago, I ended my trip to Chicago with a quick meal. I had heard that you need to make a reservation, but I took a chance on showing up at the last second (On a Monday, between 2-3PM). My wait was not long at all. The staff was friendly, the burger was delicious, and the view was amazing! It’ll be back the next time I’m in town. I highly recommend a stop at Cindy’s!
Be the first to ReplyFantastic
We came here as a recommendation from some people on the elevator. They said we should come here and experience the views. The views are second to none. You can see almost directly down at the Bean. You can also see the boats in the harbor. The food is excellent (we came for Brunch). Also the staff was extremely accommodating. When i tried to book a last minute reservation online it was not letting do it. I called the restaurant and they were like come on down. We had a short wait, like probably 15 min but were able to grab a drink at the bar and enjoy the patio. Such a cool place and very glad we went.
Be the first to ReplyRude staff. Gross food.
We came here an arranged brunch following our nieces wedding. The location is beautiful. However, everything else is terrible. First, the staff is the rudest I’ve ever encountered. From the host to the bartender to waitstaff - all rude and miserable. For the private brunch, there was no seating. You could go out on the deck and stand in the hot sun. Food was gross. Even the drinks were gross. 10/10 do not recommend.
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