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New York's Best Restaurants that are most frequently booked by customers of City Winery New York
🤮 1/5 - Makes Ticketmaster Look Great
By 👻 @Bill O, 05/18/2021 3:00 am
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I tried to purchase tickets for a show at this venue the morning they went on sale. The website was overloaded, so I was sent to an online queue tool that served as a gatekeeper for allowing people into the website. I waited in that queue for over three hours, even though I was given an estimate of 35 minutes waiting.
When I finally was allowed on the site, I clicked through several different dates to find available tickets. I got through to checkout on two tickets. I logged into my City Winery account, entered all of my credit card information and my billing address in the appropriate text fields, and clicked through to complete the transaction.
The clearly broken website kept bouncing me back to the order form telling me to fill out my shipping information (which is totally unnecessary AND I believe that information is already included in my City Winery account that I had signed into). THERE WAS NO SPACE TO FILL IN SHIPPING INFORMATION!!!!! I kept trying to complete the transaction until finally, the broken website booted me back into its hour+ queue. City Winery refused to do anything to rectify this situation.
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