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😒 3/5 - So the ambiance is beautiful, surrounded by oak barrels and
By 👻 @Elecktra G., 02/06/2022 3:00 am
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So the ambiance is beautiful, surrounded by oak barrels and a beautiful table setting and views of the Hudson. STUNNING!FOOD - I have to agree with some of the former reviews, the food is OK. They ran out of hangar steak. Instead were served a hamburger , the French fries were burnt and so was the bacon, totally unimpressed and how do you get a hamburger and French fries wrong? And the key lime pie , please don't get it. And it's a shame the beautiful show and ambiance suffer for the poorly prepared dishes.SHOW- The show was amazing, Brian McKnight performed , a perfect show. Entertaining, engaging and even tear jerking at times. I will say they need to work on the customer service of the hostess staff. I asked a simple question about the pre-ordered wine at my table, her response not my job. Go find the waitress for your table, I can't help you with that !!and abruptly walks away with an attitude. When you invest a so much for the performance plus dinner , you really expect a enhance , elevated quality of service and that wasn't it. So Brian and the venue are beautiful but the service and food quality left much to be desired . Better management, better food, better staff training, will help hopefully ! But honestly if you. eat before you go and get wine and a show instead , you might be better off., my recommendation.
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