UNACCEPTABLE CUSTOMER SERVICE!!!! - COYA Mayfair London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of COYA Mayfair London
🤮 1/5 - UNACCEPTABLE CUSTOMER SERVICE!!!!
By 👻 @Rodion M, 01/26/2024 3:00 am
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I visited this place with my partner on 26 January night. Everything was smooth and we almost finished our night with very positive vibes but unfortunately Mr Gorav ruined everything in just 10 seconds… We had our last drinks at 00:45 and at 01:00am music finished and it was like a time to leave. At 01:05am Mr Gorav came to us and said that it is time to leave, with what we certainly agreed, but only after we are going to finish our last drinks tho as we have PAID for them already, which would have taken no more than 3-5 minutes. This unacceptably rude and impolite guy told us that we have 30 seconds to leave this building or we will be kicked out by FORCE! Just imagine that! I am sitting there relaxing with my girlfriend and I have been told that a bouncer will come and KICK ME OUT!!! They just made a harassment on me in front of my girlfriend (who can confirm it btw)! We did not do anything unacceptable or wrong. BY THE WAY NO ONE INFORMED US THAT EXACTLY AT 1AM WE HAVE TO BE OUT WITHOUT FINISHING OUR DRINKS! After that we asked them to provide plastic cups (as they usually should do in that type of situations, but we have been refused as well!) So no plastic cups, 30 seconds to leave, thats all! I assume for that kind of restaurant and also for that high prices this is not the service you would expect from them…
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