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Das LOFT Wien Reviews
Do not go here
You can go to this place at your own risk. If you read all previous reviews, they are nothing but the truth. It can’t be that all people are complaining about the same thing. I recently visited your restaurant with my family on July 9th 2024 and was disappointed with the service we received. While the food was excellent, the staff's attitude left much to be desired. Unfortunately, they were egotistic and showed a lack of respect towards us as black patrons. My family was visiting from South Africa for the first time to celebrate a birthday in Vienna. Sadly, the birthday celebration was marred by the staff's unfriendly and unaccommodating behavior. This was particularly disappointing for the birthday lady, who did not enjoy her special day. I would suggest the company change their staff and get people who actually want to work. It can’t be that everyone is complaining about the same thing. Your staff is unfriendly and should be trained to be friendly and respectful to all guests, regardless of their background or color. This would ensure a more inclusive and enjoyable experience for everyone.
Avoid the breakfast, go to dinner instead
Dinner here is great BUT waiters during breakfast time are RUDE and LAZY. A little surprised this is on the Amex list. Need to do better. Breakfast Service is poor and the food isn’t that good during breakfast. Avoid the breakfast go for the dinner
Nice view - terrible attitude
Came for dinner after being told reservation is not required. Refused to sit us (only second row) if we commit to order multiple entrees each (which we planned to anyways) but said the place was booked. I counter over 25 tables empty. Ordered a drink at the bar since we were already there and left to have dinner elsewhere. Snobby people.
Outstanding experience
A fantastic experience, great food, attentive staff and a wonderful vibe with outstanding views of Vienna, I’d thoroughly recommend this restaurant.
May 2024 visit with friends for dinner
I visited Das Loft during a trip to Vienna and specifically chose the restaurant because of its amazing views of the city. The entire experience of the food, the professionalism of the staff, and the all round service rivalled the view. The food tasted amazing and the waiter took his time to explain each course and the ingredients. The menu was a set course with just the right portion sizes and worked perfectly. I would highly recommend Das Loft to anyone visiting Vienna as you will not find another restaurant with such views to rival it in the city.
Discrimination
I am writing a legal letter to the Michelin board to strip this restaurant from its Michelin accolades due to violation of the Michelin guidelines #Discrimination. There is no space for discrimination in this world. The manager on duty wouldn’t sit us and alleged that the restaurant was fully booked, but online there was immediate availability. I had the American Express concierge step in to help us persuade the restaurant to sit us. After presenting evidence for discrimination, I was finally seated. During my time at the restaurant, there was prima facie evidence to indicate that the restaurant was not fully booked as alleged by the manager on duty. #Discrimination.
Stunning views! The bar is beautifully styled and
Stunning views! The bar is beautifully styled and positioned so you can see the whole city. Make sure to arrive 20 minutes before sunset. Decent drinks, creative menu, but just like all the other reviews the staff are either too busy or don't care. Don't expect them to come by a second time.
If you want a rooftop with an amazing view and vibes this
If you want a rooftop with an amazing view and vibes this is it. You need to have a reservation to sit by the window but since we didn't have one we had to sit by the bar. Drinks were reasonably priced being a chic rooftop bar. Slower service than expected by maybe they were understaffed when we were there.
Stunning views from 18th floor
Located on the lifestyle hotel SO/ Vienna's 18th floor, this place is fantastic for panaromic views of the city. The restaurant needs reservation but the bar doesn't. I couldn't stop taking photos last. The atmosphere here was good too. If you want a relaxing drink or dinner with amazing 360' views of the city, then head down here. We only had drinks and bar snacks here. Although they were so full, the sevices was fast, friendly and efficent.
Stunning views
This place is simply amazing! The view is absolutely unique and the atmosphere is wonderful. Plus, it's affordable too, which is a bonus. I highly recommend checking it out, but be sure to make a reservation in advance to secure your spot.
Bait & Switch
reservation#JUKBL3EW, A “Bait & Switch” very unpleasant experience. Asked to speak to the Sommelier, & I was introduced to a lady that claimed to be the Sommelier?( in fact she turned out to be the assistant sommelier) sadly she had a junior level knowledge of wine. I ordered a bottle of wine based on her recommendations & she shows up to w/ a totally different wine $$$ When I asked to see the wine list again, Very quickly she back tracked & said oh my Boss recommends this wine. Confused I said your Boss? She then admitted she is the assistant Sommelier. We go back to square one & order the initial bottle of wine. She shows up pours the wine & later we notice she switched the year by 1 yr & turned out to be twice the $$$ price. On conclusion at the bill settlement we bought the poor service to the attention of our waiter. She took it upon herself to call the manager. The Manager offered us a drink or sweets. “For the Mistake” we kindly refused the gifts & paid the bill in full & left a generous tip to the young waiter who was totally innocent in this game of “Bait & Switch” sorry folks just the facts here. You decide is it worth the wait, plunk down your credit card for a reservation for food that was mid level range???? You Decide.
The best place to grab a fancy drink and watch a stunning
The best place to grab a fancy drink and watch a stunning sunset. The views are breathtaking. I can't speak for the food as I didn't eat here but if I am ever in Vienna again, I would definitely reserve a table for dinner here.
Connect with users posting reservations for Das LOFT Wien
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Das LOFT Wien. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Das LOFT Wien at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Das LOFT Wien page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at Das LOFT Wien to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Das LOFT Wien!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
