BAD CUSTOMER SERVICE - Dhaba India Chuo City - Buy Reservations
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Chuo City's Best Restaurants that are most frequently booked by customers of Dhaba India Chuo City
🤮 1/5 - BAD CUSTOMER SERVICE
By 👻 @Tareq A, 12/31/2023 3:00 am
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I ordered takeout on December 31st, using the UBER app as it showed they were open on that day. During the time of the estimated arrival I noticed their delivery had not started. When I tried to call the restaurant there was a man who answered on the other line. I believe he had trouble speaking Japanese but kept saying “no no no no” and proceeded to hand up on me. When I attempted to call him back he answered , heard my voice and then hung up again. When I tried to call back a few more times I was received with no answer. When I checked my UBER app again I found that they had cancelled the order Without any warning, or explanation the restaurant cancelled on my dinner, leaving me feeling upset, hungry and disappointed. This isn’t a criticism on their food as I have not tried it, but rather the professional etiquette in being open and honest with the customer. I feel this should be a very basic standard of communication and professionalism which has not been upheld!
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