Terrible waitlist system - Din Tai Fung Santa Clara - Buy Reservations
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🤮 1/5 - Terrible waitlist system
By 👻 @William H, 06/18/2022 3:00 am
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The resturant was packed and we had to wait to get into the bar WAITLIST. When it was our turn, one person from our party went to the restroom so the hostess Angelica let the party behind me to join the “waitlist” before us. And then out of nowhere, three guys popped up and joined the waitlist ahead of us. I understand why everyone has to be present to be seated. But don’t understand why they have to if just to join the waitlist. If I cannot “wait” for the waitlist, then make it a policy and let use know. Not be telling us we can first and then say we can’t.
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