Waiting for concierge service for over 24 hrs and nothing - Echaurren, Ezcaray - Trade Reservations
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- Any Room Type
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- Junior Suite Garden (45sqm 484sqft 1 King Bed Separate Sitting)
- Junior Suite Garden (66sqm 710sqft 1 King Bed Sitting Area Garden)
- Grand Suite Deluxe (62sqm 667sqft 1 King Bed Separate Sitting)
- Junior Suite With Historical Church View (45 To 66sqm 1 King Bed)
- Grand Suite Deluxe (62sqm 667sqft 1 King Bed Separate Sitting)
- Any Superior Room
- Superior King Garden Room (31sqm 333sqft 1 King Bed Sitting Area)
- Superior With Historical Church View (31sqm 333sqft 1 King Bed)
- Any Standard Room
- Standard Room (27sqm 290sqft 1 Queen Bed Sitting Area Desk 2nd)
- Standard Twin Room (27sqm 290sqft 2 Twin Beds Sitting Area Desk)
- Garden Room (24sqm 258sqft 1 Queen Bed Sitting Area Desk Balcony)
- Classic With Historical Church View (24sqm 258sqft 1 Queen Bed)
- Classic Street View (27sqm 290sqft 1 Queen Bed Sitting Area Desk)
- Any Accessible Room
- Superior Twin Garden Room (31sqm 333sqft 2 Twin Beds Sitting Area)
- Classic Room (27sqm 290sqft Loc On 2nd Floor 1 Queen Or 2 Twin)
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Echaurren, Ezcaray Reviews from The Last Year
Special
Magnificent food and service, we were a large group and the service was excellent with the complexity of a gastronomic meal for a large group, thank you
What it wants to be and is not
Restaurants in this category must use excellent products and cook them exquisitely, neither one nor the other is given, in addition to abusing sauces and inappropriate mixtures and thus achieving the perfect disaster. It has a fame that it does not deserve we will not return
Very disappointing
We had high hopes for this experience, but we were disappointed in every way. - Menu: Flat and repetitive (up to 4 mushroom starters), in which no dish surprised or stood out. In the animal sequence, we only liked the ravioli. The fritter barely had any filling and the other two dishes (steak tartare and tomato, herring stock and wine) displeased us greatly. To comment on one last detail, the final dessert course has 3 preparations, all of them chocolate and then they serve the Petit Fours with brownie and chocolate tile, which we believe saturates the palate with this ingredient. Small details that are expected to be taken care of in establishments of this category. - Local: We started the visit on the first floor on a threadbare sofa. We continued at “the bar” to eat a frozen salad and a croquette, which was not a success for us. It gives the impression that you want to take a tour through a space not enabled for this, perhaps in the past, but not today since the characteristic elements of the time are not preserved and nothing is included that would make you enter into that environment. Finally, we went to the living room. An open-plan living room that, in our opinion, is not up to the standards of a two-Michelin star. Comment that the bathrooms also detract from a restaurant of this category. - Service: Being very friendly and attentive, the service lacks a little strength. We do not doubt that they will learn it over time, but it is true that in a restaurant like this more confidence is needed to imbue the diner with the experience. We were surprised that the place was empty. Only one couple accompanied us for a short period of time, our table was the only one in the place for almost the entire experience. Of course, this is not the restaurant's fault, but it does not live up to expectations.
Disappointment
The service was slow, the attention of the waiters… without further ado We expected more from a two star Nothing surprised us The bathrooms need renovation we will not return
Excellent. Deserves its two stars. Hat.
Very beautiful restaurant The welcome is perfect The tasting menu is exceptional, and full of surprises. Original but still embellished with historical family references. I recommend without limits.
A pleasure for the senses
We have enjoyed the tasting menu. The staff and Chef Francis very attentive and friendly. Thank you very much for everything, it has been a pleasure for the palate
Very bad experience
We were two couples and ordered four starters, croquettes and blood sausage, which were not bad, peppers and stew, the peppers looked like they were from a jar and the stew was raw and very bad. For the dish, some trotters, which were not bad, but looked like a skewer, some terrible squid and lamb, which I have my doubt was not from the previous day, the desserts without more and the best was the wine, a great reserva, which would have only been missing That was bad costing 51 euros. The staff was attentive, polite and very nice, but the food left a lot to be desired for the price you had.
luxury celebration
Excellent tasting menu with wine pairing. The menu, very well selected and combined from start to finish. Tasty, original and, in some cases, truly surprising dishes. The offal is very important and if you don't have any hobbies, the chef makes some wonderful recipes. The service, perfect. Kindness, friendliness and professionalism at all times. Summary: a great 3-hour experience that we enjoyed minute by minute.
A great restaurant (although my expectations were higher than reality)
My wife and I visited this Rioja restaurant, which I had wanted to visit for years. I have to admit that my expectations were higher than the food, since unfortunately there are dishes that lacked flavor (for me, a dish being tasteless is unforgivable in a restaurant of this category) even my wife did not eat a dish , and that had never happened before. I give it 3 points for the service in the room, the wine selection and the beauty of the restaurant, but I would give the kitchen a rating. I want to think that these restaurants, so seasonal, summer is not their best time and there are other better times of the year. The feeling is that it has 2 Michelin stars, but it would be closer to 1 than 3.
Excellent
The wonderful vegetables, the great wine selection, the croquettes, be sure to try them, the staff a 10, if you are in Ezcaray it's worth going to see it
Ezcaray's Best Hotels that are most frequently booked by customers of Echaurren, Ezcaray
Ranked #19 in Ezcaray's Best Hotels.
Waiting for concierge service for over 24 hrs and nothing
By 👻 @CommandingLimit12, 05/13/2024 10:18 pm
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I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
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Answer from 🎱 @PerceptiveWash44 (05/14/2024 6:37 pm)
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Good Afternoon. It looks like you have requested a name transfer for Carbone NY. Unfortunately, this is one of the restaurants that is almost impossible to do name changes for. They don’t accept phone calls so they are difficult to change the reservations that were booked online.
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