AppointmentTrader FAQ - Elan Spa at The Greenway Cheltenham - Trade Reservations
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- Any Room Type
- Any Suite
- Feature Suite (36 Sqm King Bed In Main Or Coach House Wi Fi)
- Master Suite (39 Sqm King Bed Wi Fi Largest Room With A Separate)
- Manor Four Poster (36 Sqm King Bed Wi Fi Cotswolds Rolling Hills)
- Feature Room (36 Sqm King Bed In Main Or Coach House Wi Fi)
- Manor Suite (39 Sqm King Bed Wi Fi Largest Room With A Separate)
- Any Standard Room
- Classic Room (18 Sqm Double Bed Wi Fi Tea And Coffee Facilities)
- Classic Lodge Room (23 Sqm Double Bed Wifi Coffee And Tea)
- Master Room (29 Sqm King Or Twin In Main Or Coach House Wi Fi)
- Any Deluxe Room
- Deluxe Room (25 Sqm Double Bed In Main Or Coach House Wi Fi Large)
Elan Spa at The Greenway Cheltenham Reviews from The Last Year
A gem
The service in this beautiful historic and beautifully located hotel could not have been better. Professional as well as friendly and accommodating, they made our stay a lovely experience. Our room was spotlessly clean and white despite being blessed with old beams, the views lovely despite rainy weather. The quibbles - not very good reproduction furniture - swept away by a very nice overall ambience and impeccable service.
Pride of Cheltenham NOT
I was bought a spa package for my 60th birthday, it was a top price package with truffle and champagne facial. On arrival the spa was extremely busy and we soon learnt it was a race meeting weekend. Toilets were disgusting, laundry bin in changing room was over filling. No available beds around the pool area due to wet towels and dressing gowns. I asked someone if I could use a bed as it had been unoccupied for 20 minutes but was sharply told it was needed. The treatment however was lovely but the room was not. The jacuzzi was cloudy and seemed to be out of action. When I asked the receptionist he came and pressed the buttons which we had been doing forc15 minutes and walked away with the jacuzzi still showing no sign of bubbles. I had a glass of wine in the reception area and was told I would not be allowed in the pool area, considering we had clearly given up on the spa area I was handed a cloudy plastic glass , to which I refused and ask fir a glass, much to the receptionist annoyance. The Greenway has always been considered one of the best of Cheltenham but I can honestly say it is now considered a disappointment.
The Greenway afternoon Tea - the perfect celebration
Following a funeral service at the Cheltenham Crematorium we wanted somewhere to escape, reflect a little, relax, and enjoy a small family reunion. The ask was simple: log fires, a few drinks in stylish surroundings, and a sumptuous afternoon tea. We settled on the Greenway. Booking was easy, we were expected on arrival, ushered into a lounge (with a log fire - hurrah), drinks order taken, followed by various family toasts. Tea was announced and we were shown into a private room with dining table all set. And then the food arrived. I can't do it justice here but suffice to say it was delightful, imaginative, plentiful, beautifully presented, and delicious . The choice was wide and satisfied three different generations. The service was exemplary; friendly, courteous, efficient and timely. And, they boxed up what we didn't finish and two parties talked endlessly about the afternoon on their train back to London - much to the amusement of other passengers as they tucked in to their tuck box. Value for money? 'Absolutely' on every level. I can't thank or recommend the staff enough. Next time I need to stay in Cheltenham - there is only one place I am heading. The Greenway. Bravo!
High quality
We were there over Xmas and Boxing days so our deal was a "package". We did not use the Spa. The staff at all times were cheerful and efficient, and it was super to have our room made up while we had breakfast ! Our bedroom (no. 1) was spacious, with good bathroom facilities, a very comfortable bed and a very efficient central heating system. Also very welcome were the number of power points, including USB connections. A small bottle of fresh milk was a nice touch for tea/coffee. The hotel is a converted very old manor house with extensive grounds, and it is very peaceful as it is well back from the road. The food is excellent and the service impeccable. This is not a cheap hotel but it is of a very high quality. We will be back !
Fantastic, Elegant and Charming!
Currently staying at this hotel and I’m blown away by the beauty of it. A Stunning building that boasts luxury; with a Rustic fireplace, grand lounge and friendly staff on arrival, with Laura being a warm, kind and excellent host. Booked the Manor four poster room and Classic room (Ash and Oak) and both are fantastic. When booking the room, James, Laura and Madaline were very helpful, answering all my questions and requests for the room including; rose petals on the bed, afternoon tea in the room and a celebration truffle plate. The small touches like a personalised letter, fruit and Biscotti, alongside the freindly housekeeping staff checking in to see if we needed any more tea, coffee etc. were lovely to see and elevate this stay to above most 5* hotels!! Cannot fault the service! Both rooms aren’t done justice by the photos on the website, being much larger and filled with character (as the photos show). Very clean and comfortable rooms/beds, excellent amenities and delicious food from the restaurant. All staff are welcoming and and facilities are beautiful, surpassing my expectations. I’ve stayed in many luxury/ 5* hotels across the UK and this is quite possibly the best. Will definitely be returning and recommending to freinds/ family. Just cannot wait for breakfast now 😊
Outstanding experience!
A friend and I have just had the best time at this hotel. We were celebrating my friends 60th birthday and this was the perfect experience. The service, food, bedrooms and facilities were outstanding. The beautiful old house has been sympathetically restored and the decor and furnishings were entirely in keeping with the age of the house. The location of the house has wonderful views of the stunning countryside which surrounds it. Can thoroughly recommend!
Overpriced, but okay
There are lots of good things about this hotel/spa - the spa facilities were lovely (indoor pool, sauna, steam, outdoor hot-tub), rooms recently renovated, amazing grounds and good (if expensive) food. As others have noted, this hotel is expensive - almost £600 for room and breakfast - for a room that overlooks the spa courtyard (which is quite loud since club members come in to use the hot-tub). However, we turned up to find that our spa appointment that we'd booked had actually been made for the following month. They managed to squeeze us in, but it was super stressful. Additionally, the wifi in our room just didn't work (room 25). It worked in the hallway outside, but as soon as the door closed there was no service. Finally, about 3am, we woke up to water leaking from the ceiling. We managed to put a garbage pail underneath to catch the drips. But it's hard to justify the price.
Birthday celebration break
Absolutely brilliant break at this venue, staff were friendly, efficient, and knowledgeable. Our room was very comfortable, quiet and clean and service was first rate throughout our stay. We ate in the restaurant each evening and the food and service was 5star. Perfect location for exploring Cheltenham and surrounding area
Lovely stay. Sensational food!
We stayed here for a night in a Feature room and had dinner and breakfast. The room was spacious, clean and elegantly decorated with a huge bath. The staff were helpful and friendly and we used the spa facilities which were relaxing, comfortable and clean. The pool was small but warm with jacuzzi jets. However the real highlight of our stay was dinner. We had a 3 course meal - the flavour was superb for every course and the portions were a good size. As an addition, we loved the homemade orange biscotti in the room and the turn down service was a lovely touch. Breakfast was also delicious, especially the homemade granola and fruit. This was a lovely hotel for comfort, offering spa and country walks (Crickley Hill nearby had gorgeous views) but the meals were truly outstanding!
The Perfect Wedding Day
We had our wedding here, it was the perfect day. The hotel is set in beautiful countryside with rolling hills behind it and gorgeous gardens around the historic building. The staff are exceptional and couldn’t have been more helpful. The food was superb and everyone enjoyed everything in the wedding breakfast. All was beautifully presented and nothing seemed to be any trouble, especially in relation to the Lavender Lodge, which is perfect for elderly or disabled guests. Our disabled daughter was impressed by the staff being so gracious and accommodating to make her as comfortable as possible. The bedrooms in the hotel are spacious and sumptuous and exquisitely decorated. Highly recommended, particularly for weddings.
Cheltenham's Best Hotels that are most frequently booked by customers of Elan Spa at The Greenway Cheltenham
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answer