First time out since the pandemic and the experience was not as good as expected - EPIC Steak San Francisco - Buy Reservations
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Ranked #18 in San Francisco's Best Restaurants.
🙂 4/5 - First time out since the pandemic and the experience was not as good as expected
By 👻 @danid0820, 06/06/2021 3:00 am
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We went here with a few employees and spouses on Saturday night. We arrived about 30 mins early and they ended up seating us within 15 mins, so that was a good start. We were seated in the upstairs dining room off to the right and we were seated right in the corner and had a view of the bridge, which was nice.
Our server was Jesse and he was good, got our apps and drinks ordered right away. The drinks were ok but The Marinated Burrata was tasty but needed more crackers. The favorite was the Garlic Shrimp - very tasty and nice size shrimp and the brioche was delicious!!
We ordered our entrees and it took about 30 mins to get our food but once the food came 2 steaks were missing and that took about another 20 mins to get them. Jesse apologized and did what he could to make things right, which we appreciated. Granted it did get busy at one point and from what we observed in our dining area was that our area was under staffed.
So for the food 2 steaks were undercooked and because of the time to get our missing steaks they decided not to send the food back because they were afraid it would take too long to get the steak back. They asked for medium well and they were medium rare. The seasoning varied throughout the table, some too salty and some not enough. However the Cote De Boefu was on point. My husband and I split it since it was 27 ounces and did the ALL in for an extra $20 (total was $95). Be warned the sides are small portions and cannot feed 4 people, so be prepared to order more than one if you have a big group (we had 8 in ours).
The add on of the crab we feel was not worth the extra $22 - it was so salty and the crab was minced.
This was our 4th time here and our first company outing since the pandemic, so we were looking forward to dinner, however we don’t feel the quality of the food and the time waiting for our entrees were equal to the cost and sadly we will not be back any time soon.
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