I just got home from eating at a different restaurant for - Fancy Radish Washington - Buy Reservations
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🤮 1/5 - I just got home from eating at a different restaurant for
By 👻 @Brittany M., 09/08/2023 3:00 am
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I just got home from eating at a different restaurant for dinner tonight as the immediate service we received at this restaurant was beyond unacceptable and we chose to leave (we went to Cane down the street. Now THAT restaurant I can't recommend enough..it's fantastic and you should go there instead). I made a reservation probably 2-3 weeks in advance for my husband, two year old, and mom who flew into town for my son's birthday. She is trying to eat more plant based, so we thought this would be a great option (I had the food here pre-pandemic, and the food was very good). When I made the reservation I made a specific request for a high chair. We arrived at the restaurant and no hostess could be found for a minute or so, despite the restaurant being virtually empty. No big deal. When she did show up, we were immediately told that they didn't have high chairs. Not ideal, and we should have been told in advance that this wasn't a possibility, but my son is old enough to hang out in a booth so long as he's supervised. Then she said we had a reservation at the bar. False. That was not even an option when making the reservation, and I obviously would not have reserved the bar with a two year old. Next, we ALL thought that she said we could have a table at 8pm, but we sadly said that would not work for us either (this was at 6pm). She then said if we were FINISHED by 8, which was absolutely fine. I made a polite comment saying it wasn't clear what she had said, as we all thought she said something else, but that would be no problem at all. She then flipped a switch and became incredibly rude and proceeded to say "oh I WAS clear" ...um excuse me?? I was just saying that there was a misunderstanding and that it was all good. This was in no way warranted. I then said "um okaaaay" and she literally mocked me in response and began to walk us to a table. We were instantly done. There was no way we were going to pay to have a nice dinner and sit 10 feet away from this person all night. We immediately chose to leave (with a hungry toddler mind you, that's how angry we were), and let the staff at the bar who initially greeted us know that we weren't staying because their hostess treated us so horribly. We would have spoken to a manager, but again, hungry toddler. This woman is in the wrong business, and cost this restaurant probably $200+ and future business from our family. Needless to say, I'm not sure we'll be coming back as this put such a bad taste in our mouth.
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