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Carmarthen's Best Restaurants that are most frequently booked by customers of Fortune House Restaurant (carmarthen)
Ranked #18 in Carmarthen's Best Restaurants.
Fortune House Restaurant (carmarthen) Tripadvisor Reviews
Latest Reviews On Tripadvisor
16 Reviews
0 Replys |
Great food with great service
Working locally and really enjoy a Chinese meal, we found this place and have had a few meals over the past 2 weeks. Staff very accommodating and helpful, food choice is fantastic, freshly cooked and ample portions. Well worth a visit and I will be back again when working locally next time
Be the first to ReplyDisappointed the service was poor and the food was below average.
Disappointing experience. I ordered beef with ginger and spring onions but they replaced the spring onions with large chunks of white onions and did not have the curtesy to say so before serving the order. Insulting that they assume the customer doesnโt know the difference between a spring onion and a white onion.
Be the first to ReplyOk if everywhere else is shut
Not the best Iโve had fried rice is like boiled rice hot and sour soup just tasted like pepper chow mien not so good
Be the first to ReplyTakeaway given to the wrong person
I ordered a takeaway as the previous food I've had from this restaurant was delicious and we travel from Tenby as the quality is so good and my daughter loves the fact that they do tasty dumplings and chicken satay . My daughter suffers from anxiety but tries her best to leave the house for the drive to Camarthen so I pre order my Takeaway for collection so she doesn't have to wait long when I run in and collect it . The last time I visited they gave my takeaway to the wrong person ๐. So I had to sit and wait which was a long time for my takeaway to be recooked while this was being done they phoned my mobile saying I had the wrong meal I said no I'm sat right infront of you . Waiting for my food as it was my meal you gave to the wrong client so once again contacted the wrong person as they were trying to get hold of the person who had my meal . My daughters anxiety levels went through the roof as she was concerned to what was taking so long . There was no real apology to me . It would have been good customer service to atleast have offered me a drink while I waited for my inconvenience
Be the first to ReplyAwful service
Just visited 30 minutes ago , shocking service, we are a family of 5 , 2 adults & 3 kids , we called in at 5 minutes past 5 , not one customer in there and asked for a table. Their reply was have you booked, I said no but youโre empty, the lady said weโve got a party of 22 coming in at 6.30 so I said weโll be done by 6 and they said no sorry, then I said youโve got room here for a 100 people and still she said no . We went to weatherspoons and had a lovely meal, please give this place a miss , they donโt deserve your custom
Be the first to ReplyAbsolutely shocking!
Awful! Awful! Awful! Poor quality, food had no flavour. Fried rice that was literally just boiled rice with some plain chicken & pineapple added. Not fried at all. Again no flavour. Smoked Shredded chicken that was just a pot full of tiny blobs of batter. No chicken at all. Truly shocking and an absolute waste of money. If we had sat in I would have refused to pay. If I lived closer I would have taken it back and demanded a refund. Won't be returning.
Be the first to ReplyFabulous meal
Delicious meal, fresh ingredients all beautifully cooked and presented. Best Chinese meal we've had for a long time and all staff were lovely and very friendly and helpful. Highly recommend, thank you!
Be the first to ReplyDisappointing
Visited for the first time with high hopes but left very disappointed. Decor etc all promising but after pleasant initial greeting it went downhill. Restaurant was cold with many diners keeping their coats on as they ate and it just lacked any atmosphere. Crispy duck was beautifully presented but meat was very dry and there was not enough plum sauce or veg for the pancakes. We then waited 40 minutes for the main course dishes weโd ordered and they came out one by one not together. Chicken noodles and prawns with ginger were fine but we sent the chicken & cashew nuts back as, guess what, no cashew nuts! Replacement was just sauce poured over the chicken & cashews and was not good. Deep fried, shredded crispy beef was so dry and over cooked we werenโt even sure there was any beef in the batter. Closer inspection showed there had once been beef inside but it was cooked to dust. ยฃ60 was not a cheap way to find out that this was not a good restaurant. Would I recommend this restaurant or visit again? Strong NO on both counts sadly.
Be the first to ReplyFOOD POISONING AND WRING FOOD
I placed a order to this restaurant via telephone. I had to then wait over a hour in the restaurant due to my order not being ready. While I waited for my order, I witnessed 5 telephone calls regarding customers receiving missing items from their orders. I then asked to check my order before taking it , this meant checking there were the correct plastic containers in the bag..When I got home my partner started dishing food into bowls and I realised my daughters Special Chop Suey was infact sweet and sour chicken. I telephoned the restaurant straight away and they requested pictures of the container, which I did so . I then opened my container to find a special curry infact had 60% raw onions and a few pieces of chicken and 2 prawns. Our chips were pale and not cooked aswell. The reply after we sent the pictures was a laughing emoji ! The next day I was extremely unwell with food poisoning which 3 days later I am still extremely unwell. I had only eaten the Chinese meal that Saturday so the cause is obviously food from that restaurant. I am disgusted with the reply from this business as customer service and quality of food is not priority to them.. I will be taking this issue further to get this restaurant checked out regarding their Hygiene .
Be the first to ReplyVery nice visit with a group of business associates
A business meal for 12 people. All excellent for food, service, quality, friendly staff... Will be back again for our next doo
Be the first to ReplyGreat food and service
Food was fresh and delicious, big portions. Our eyes were bigger than our stomachs and they even packed up the remainder for us to take home. Service was excellent and the staff member who served us was lovely. Only piece of advice I'd give is come with a big appetite!
Be the first to ReplyVery good restraunt with nice food
I came to this restraunt with my family. I have never been to a Chinese or an oriental restraunt before so this was a new experience. The food was lovely and it was perfectly the taste of China. We all loved it and the service was extremely quick and dinner was served in a matter of minutes. It only had one disadvantage. The waiter was kind and helpful, but maybe a little much. It always felt a little as if she was looking over my shoulders as if she wanted us to hurry up. This was only one disadvantage because we felt uncomfortable, but other than that. It was a lovely place and I recommend it to an oriental lover ๐
Be the first to ReplyWOULDNT recommend!
Absolutely disgusting food, asked for fried rice ended up with boiled rice and wrong order, when phones attitude was disgusting demanding us to bring it back bare in mind we are 30 minutes away.
Be the first to ReplyDelicious Takeaway
We ordered a takeaway for 5 people. Lots of choice, excellent value, great service, delicious food. Thank you.
Be the first to ReplyTake away
Best Chinese I have had in al long time. Had the set meal B change 2 of the main to suit my 2 grandsons having a sleep over and they tried everything and loved it. Would have loved to have a sit down but not allowed. Would definitely recommend 5stars
Be the first to ReplyGreat takeaway
Ordered for collection. All covid19 measures in place which made us feel very safe. Food was delightful,the food was very tasty and not at all greasy. Great value for money.
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