So disorganised - Gianni's At The Former Versace Mansion Miami Beach - Buy Reservations
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🤢 2/5 - So disorganised
By 👻 @Grahamjstn, 03/10/2024 4:00 am
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Fantastic setting and food above average but service is so slow. There are lots of servers doing nothing and a few rushed off their feet. Drinks come slowly from an overwhelmed bar. Only certain servers can take orders so you have to wait and wait. We gave up on dessert as we had to wait to get menu and then no one came to take the order. One server just could not cope with five tables. She broke a glass all over one customer in her rush. They still expect 20 % service charge. It just needs someone to manage the dining room better. So disappointing to have such poor service in an amazing setting. It could easily be sorted .
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