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Gordon Ramsay Street Burger – The O2 London Tripadvisor Reviews
Latest Reviews On Tripadvisor
27 Reviews
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Dinner
Amazing service from Srinivas. Very helpful and friendly. Definitely would come back again to this place
Be the first to ReplyBest Burger
Amazing customer service from Enrico and his team from arrival to departure. Would highly recommend.
Be the first to ReplyGreat food & service
Visited the restaurant at O2 London for first time last week, our server Egle was superb, very knowledgeable about food options for people with allergies like me, gluten free burger option was great. Would defo recommend to anyone visiting the O2 in London. Best sweet potato fries ever!
Be the first to ReplyVery impressed
We booked Street Burger for a pre-show meal and were very impressed with the burgers and chips. The JFC burger was comfortably one of the best chicken burgers I’ve had anywhere, and the seasoning on the chips was amazing. We also enjoyed a sticky toffee pudding between the two of us. Service was a little cold, but the food ultimately made up for it. Prices were reasonable enough for the location, portion sizes and quality.
Be the first to ReplyExpectations were not met!
As it’s a burger restaurant by Gordon Ramsey I’ve got to say we all had very high expectations! They certainly weren’t met, the burger patty was over cooked, very thin and tasteless, there was a very small amount of sauce and cheese and the chips were cold and undercooked. Such a shame, I was expecting a 10/10 burger and in reality it was 3/10. I’ve had many better burgers in London, I wouldn’t travel here if you were thinking about it and go to an honest burger instead.
Be the first to ReplyLunch
Decided to eat here before a concert, the food was amazing and the service provided by Egle was lovely. Would definitely recommend.
Be the first to ReplyWhat a difference a year makes!
We visited this restaurant a year ago and everything about the visit was awful! Willing to give everything a second chance we were pleasantly surprised to get a completely different experience this time! Welcomed by a really lovely man at the door who saw us to a booth at the rear of the restaurant (rather than a dirty table in the window like 2021), service was quick and efficient (Egle, our server couldn't have been more attentive or helpful) again, quite the opposite of being left unattended in 2021. Food was served quick and hot (not cold like 2021). And surprisly the prices hadn't increased since 2021. Lastly, my visit to the "little girls room" was also a very different experience to 2021 - I won't go into details as it wasn't pleasant! Overall, a great meal made better by wonderful customer service, thank you again Egle and lovely man in the door 🙂
Be the first to ReplyAmazing food!!
Had the Next level Burger served by Egle. The burger was amazing accompanied by perfectly cooked fries. The service was brilliant as well!
Be the first to ReplyNice meal ahead of the show
Visited the restaurant on a visit to the o2 for the just for laughs festival. The o2 was busy and we got a table without waiting. I thought the prices for London were reasonable, £18 for a really nice burger and fries. We had the JFC and lamb burger and both were delicious Would definitely return.
Be the first to ReplyDo not go… bad food… bad service
Very disappointing… 1st and last time we will have a burger there. 1) not allowed to eat outside because “it is closed”… 15 minutes later, customers were seated outside. 2) we asked the burger to be « medium rare » and the waiter confirmed twice. Once served, it was overcooked (much more than « well done ». The manager told us they were not allowed to do « medium rare » and put the fault on the waiter. 3) After we had eaten, no one came to ask if we wanted any dessert…. Then we had to call staff twice to get the bill. 4) « Optional gratuity » was defaulted on the bill…and no nothing was proposed to fix the issue… 5) My wife had asked if it was possible to swap fries with sweet potato fries… the waiter said it was OK…but we hd to pay for it… then it is an extra…. despite shed disn’t get the “classic” fries. Considering the price, it is really the shame… food not good… bad service … and toilets not clean…. Next time we’ll go at FIVE GUYS!!!
Be the first to ReplyGordon Ramsay street burger is the worst burger in London!
Urban decoration quite cool however the service was not professional at all. The burger - upgraded to a wagyu - tasted like a normal burger and was proposed by the waiter as medium rare and served overly cooked. The fries - which we asked to swap for sweet potato fries ( cheaper!) were added onto the bill. Hence price bumped up and fried added instead of swapped ( not even the normal crowd were given). I have tried so many burger places and Gordon Ramsay’s steer burger is definitely not up To expectations. Five Guys just opposite is so much better. Definitely a huge disappointment and will never go back.
Be the first to ReplyWhat a Server
Served by a lady called Egle who was literally the happiest person I’ve ever met and customer service was second to none. It was only her second day, she didn’t quite know her way around the computer or tables and yet she was fantastic. Dealt with an issue we had in a really calm, caring and professional manner.
Be the first to ReplyPoor attitude and bad service from TOM
Poor attitude and bad service from TOM. I asked to be seated on a different table to the one I was taken to as it was surrounded by people and I would have preferred to be seated on a quieter table.. this could not be accommodated as this area was apparently closed and the tables had been cleaned..although this came across as if it was an inconvenience for me to be seated at a different table. When my food arrived I asked for some barbecue sauce and was told mayo or ketchup so I replied no I’d like barbecue please, I was told mayo or ketchup, that’s all there is! When I asked for the bill, I was met with a face of shock and annoyance that I tried to pay with cash. (This restaurant does not take cash, card only!) Food is good and I’ve always gone to street burger when I’m at the 02 but I don’t think I will anymore after the service I received this evening. The service in the past at street burger has always been great so it was quit a disappointment tonights visit.
Be the first to ReplyGreat experience
Went here before a gig on a Thursday evening without a booking. Busy but good quick turnaround for diners. Buzzing atmosphere and friendly staff. Ordered the OGR burger and fries with a cocktail for £20. It was delicious and plentiful. No drip and mess from the burger. Worth the pennies. Would definitely go back.
Be the first to ReplyTHE BEST BURGER PLACE
The best burgers and fries I have ever tasted. The food came fast and Tom was so kind. I will absolutly go back there sometimes.
Be the first to ReplyA tasty refuel
A friendly welcome, seated quickly. Nice clean and simple menu. Helpful staff and lovely atmosphere. Food is presented well and served in a good time. 4 empty plates so safe to say it was a very good meal. Good value ( £16 pound all in with unlimited soft drinks per person) upgradable to other drinks ect.. Very happy all round and will go again..
Be the first to ReplyDelicious burgers!
We went to the O2 to have some dinner when there were no events on, so all the restaurants were very quiet with no queues. We decided to try Gordon Ramseys Street Burgers for something new. We were served by the friendliest Italian guy, he was fantastic. I had the vegan butternut squash burger and it was delicious, my husband equally enjoyed his bae burger. They have an offer for a burger, chips and limitless soft drinks for £16.
Be the first to ReplyCan't fault it
Everything was spot on. Good food, good service. I had 'hells kitchen' burger. It had a kick without being too spicy. Onion rings were delicious. Can't fault this place for value, food and a quick bite to eat.
Be the first to ReplyVery Average.
Street burger. Very average. Nice good but need a more extensive menu. Apart from that nothing to really review on. £4.50 optional service charge !!!!!
Be the first to ReplyStreet Burger O2 Excellent Service
I visited Street Burger at the O2 and I would like to say a big thank you to Bilan for the warm welcome and great service she gave us. I’ve visited before and Bilan really looked after us even though she was really busy. She provides a great energy. I would also like to say thanks to Connor and Paola. The Hell’s Kitchen Burger is my favourite
Be the first to ReplyNice burger, cut down seasoning, reduce price
Had a quick lunch with business colleagues. £18 Inc service for a small burger and fries with a coke was poor value. Had vegan burger which was very nice, fresh, but small and could have had more in it apart from burger, lettuce, vegan cheese and sauce. Overseasoned. Fries fine but far too much seasoning, suggest cut down by half.
Be the first to ReplyGreat good
Lovely food very busy had to queue but worth the wait
had set menu £16 for a choice of burger & chips and unlimited soft drink
Staff very efficient will go again
Mediocre!
Should have walked out when only 1/2 vegetarian options available at 1.30! Unfortunately stayed and ordered the Vegan burger and a BAE burger. The vegan burger was covered in his gelatinous substance which stuck to my knife! It was weird tasting of a fake smoke. Meat burger was ok.
Needless to say we won’t return - surprised A chef put his name to such a place!
Looking to eat
1st time going to gordon ramsay Street burger in o2 . Excellent service from our waitress bilan, she ensured we had everything and we were pleased with the service. They have excellent staff as well as a clean environment for customers. The food was great , especially loved the freshly made fries . Would definitely visit again.
Be the first to ReplyAmazing experience!
Looking for somewhere to take the kids for lunch we were delighted to find Street Burger in the O2! From the second we walked in to the second we left we had the most amazing time. Our server, Bilan, was absolutely perfect! She took the time to talk to my children, learn their names, and make sure they had the best possible experience! To quote my son when a different server delivered ketchup to our table “that’s someone new, where’s my favourite lady gone?!” Our food was incredible, but we knew it would be! It was Bilan that made our visit what it was today! Give that girl a payrise!! Highly recommend this place to anyone and everyone!!!
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