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Hard Rock Cafe Orlando Tripadvisor Reviews
Latest Reviews On Tripadvisor
20 Reviews
0 Replys |
Fantastic experience
After having a slightly disappointing experience a few months back we returned tonight and had a fantastic time. Our server Heather was great, food was all really good and nicely paced. Recommend sitting in a booth around the main bar area if you can, definitely the place to sit. We will be back for sure!
Be the first to ReplyRude staff
Allow enough time to get to the venue as drop off point is in the car park for universal. You then have to walk a distance to get to the cafe. We didnโt realise so we were running late due to the distance from the car park to Hard Rock Cafe. When we entered there was a photographer taking photos who was very up beat and very pleasant and made you feel like youโll have a nice welcoming time there. The lady serving us was lovely however the other waitresses/ waiters were very unpleasant. It was as if we werenโt being served by them so they didnโt care. One waitress bumped into someone on our table with a high chair, there was no acknowledgement that she bumped into us and no apology whatsoever. Then there was an issue with larger on draft. It was flat so instead of waiting for the waitress to come back we went to the bar ourselves. The bar staff when we went to the bar to exchange again was very rude and it was as if we were a hindrance to them. Again it came across that they werenโt our waiter/waitress so it wasnโt of any benifit to them to be pleasant. Itโs as if they are only pleasant when they are the waitress for your table to ensure they have a tip. It was such a shame because we then went in to the shop attached to the cafe and they were very pleasant. It was supposed to be an anniversary meal with family. Itโs our first time at Hard Rock Cafe and I honestly felt weโd wasted our money. We couldnโt wait to finish our food and leave as the attitude of the staff over all wasnโt welcoming.
Be the first to ReplyBook on time! Good food
Book here in advance, because the restaurant's agenda fills up quickly. Food quality: very good. Both the salad and the burger (which took allergies into account) were very tasty. So why only a passing grade? We had to wait almost half an hour for our food, after ordering. I understand that it is rush hour, but ticket times of 30 minutes are simply too long for a restaurant that has been around for a while
Be the first to ReplyLow-key love this place
This is an iconic spot for me. I just love the design and placement of the establishment. However, the wings were disappointing. The Hard Rock for me are usually known for their wings. Such a shame. The service was also quite awkward. I did enjoy the atmosphere and shop afterwards though.
Be the first to Replylove it
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Be the first to ReplyGood food; Long Wait
We really enjoyed our meal here, but it was very busy! We waited for about 20 minutes to be seated. Once we were seated, it took an hour to get our food. Given we were all having burgers (or similar), it really shouldnโt take that long. Having said this, the food was delicious and the service was good. Itโs a unique experience with lots of music memorabilia, so a great place to visit if you have a musician in the family!
Be the first to ReplyGreat! But?
My expo was great here, the staff are very helpful when you need helping finding your seats (in the live stage area). And the food is lovely! I went to watch a show here which was great. One thing I didnโt like very much was the seating. The seating is good up chairs and they was placed very close together, and you wasnโt allowed to move them. You also are not allowed to film or take pictures. The staff do get irritated if you try to take pictures of film in the venue. Dispute them two little things everything was great!
Be the first to ReplyAwesome service, kind staff and allergy-friendly
They helped me with showing what I can eat from the menu. The staff modified the food so I could eat it. The staff is very friendly and helpful. Delicious food, fast service and the most important thing: It's very allergy-friendly
Be the first to ReplyA good experience, but overpriced
Food: Hard Rock's burgers are big and always very tasty, despite being equally high in calories. However, there is no exactly standout option that is excellent or differentiates the food you will find at Hard Rock from what you will find at many burger restaurants in the USA. Still, the quality of the food is good and at least in terms of taste, you won't regret it. Service: the waiter who served us was friendly and helpful. The food also arrived quickly. The only criticism I have is that he changed our order, but this was quickly corrected. Ambiance: Hard Rock's ambience has always been its most striking feature, as the restaurant is an ode to a culture that has not been so popular for at least 20 years, which somewhat affects the brand's appeal, especially to audiences younger. Still, it's still a pretty cool place to visit, whether to reminisce about the past "MTV music video era" and listen to some of the most iconic artists of all time, or to find unique items associated with those artists, like clothing. used in shows and guitars. Price: even though it is a good restaurant, it is quite expensive. Overall: it's worth going to Hard Rock if you want to experience the restaurant's atmosphere and have a lot of dollars to spare, as the restaurant is really quite expensive and the food there isn't that outstanding.
Be the first to ReplyCool atmosphere, just okay food
We dined here for dinner because we found a deal online. The food was a little underwhelming but the rock n roll vibe of the place is of course really cool. I would dine at another restaurant in the Universal boardwalk next time
Be the first to ReplyTerrible Service
I would only go again if I had a ton of time to kill. I hadn't eaten since noon, so I was hungry, and had a headache. Me and my dad were there for dinner, and were there for an hour waiting for two hamburgers, while people sat after us got food before us. They have a terrible server, and we had to talk to the manager to get the food. They got our orders wrong, but at least they covered the check.
Be the first to ReplyBest Burgers anywhere
Hands down the best burger anywhere. Canโt go here and not get the burger. The salads here are awesome. The nacho app is a must. The atmosphere here is excellent t. The service is top notch. I canโt say enough about how good this restaurant is. I highly recommend it.
Be the first to ReplyExcellent food and even better service
We visited Hard Rock Cafe today (14th March 2023) and were very satisfied from start to finish we were looked after by our server Justin who was Outstanding our food was very quick coming out to our table one of the meals were wrong but Justin was very quick to rectify the situation and was very apologetic all our food tasted outstanding and Justin was even better I would go as far to say that he has been the best server I have encountered whilst staying in Florida he is a huge credit to the HardRock team and everyone should take a leaf out of Justinโs book always had a smile on his face and you could tell he was a genuinely nice person we enjoyed it so much we will be returning tomorrow thanks again to Justin and the rest of the HardRock team
Be the first to ReplyThe place is fantastic but the service is horrible
The place is fantastic but the service is horrible, we are tourists we want to enjoy the place but we were forced to order and leave all the time, when the waiter brought things he simply THROPPED them on the table, the food took a while and came completely cold. Unfortunately, I believe that this review won't change much because the place is always full but I couldn't let that go unnoticed either.
Be the first to ReplySmall dinner
Fab place to visit, portions are huge though, starters and dessert is plenty. Very busy, Great music, great atmosphere, staff are lovely.
Be the first to ReplyGreat place for breakfast/brunch/lunch.
Great place to grab an easy breakfast. The chicken a waffles was OK. Good food and fast service we had a party of 8 and everything came out hot and delicious . I had the shrimp and grits would highly recommend .
Be the first to ReplyGreat restaurant
We decided to stop here at our stop at Universal City walk. We had to wait til 11 am for the restaurant to open. It was worth the wait. The prices were a little high, but the food was very good! We were celebrating our 20 year wedding anniversary trip so we decided to splurge a little. My drink was very yummy. $19.99 but you get to keep the hurricane souvenir glass. My steak was perfectly cooked. My husband had a burger with fries. The seasoning on his fries was amazing. Our waitress was right on top of everything so we tipped her $30 for outstanding service. :) Thanks Hard Rock for a great lunch experience! The memorabilia was awesome and cool to see as well ;) And they have a really cool gift shop on the way out.
Be the first to ReplyGreat good
Great meal and service tip location the only factor the music was probably just too loud for us otherwise great place to go
Be the first to ReplyMust Try!
Taylor (manager) and Robert (our server) was really nice tonight. Alex was super yesterday!!! Itโs Fun and Easy for a good time! Itโs a mustโฆ especially if youโve never tried it. Food- Amazing!! Music and atmosphere- Rocking!!!! Clean bathrooms.. Itโs so much fun and the food is so worth it. If youโve never tried, pulled pork or nachos, do it, you wonโt regret it!!!!
Be the first to ReplyReally nice food
Delicious food and fast service. First time we've ever been here and the food was really good. We all had burgers and kids had chicken tenders, everything was spot on.
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