Food OK but staff lacking in Customer Service skills!! - Haven Lobster & Seafood Singapore - Buy Reservations
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🤢 2/5 - Food OK but staff lacking in Customer Service skills!!
By 👻 @juliefromsurrey, 01/25/2020 3:00 am
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The greeting outside the restaurant to get us in was very pleasant but it went downhill from there ... food order was incomplete and food was served on plastic plates although quality and flavours were ok. The problem came with the bill: we were told all drinks were ‘Happy Hour’ ... but that wasn’t true ... Wine was charged at full price. We argued the case but they would only allow a $10 discount per bottle (although a glass was a $5 discount??) To add insult to injury, we were charged for the towels (which a previous reporter had said) plus tax plus service 😳 Far too expensive especially considering the quality of service and the attitude of the staff. There are plenty of other better places to go.
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