Completely unprofessional service - Ho Tay München - Buy Reservations
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Ranked #23 in München's Best Restaurants.
🤮 1/5 - Completely unprofessional service
By 👻 @Uli W, 02/04/2024 3:00 am
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We had reserved for 7:30 p.m. and arrived on time. Since there was no table for two available at that time, we were seated in the waiting area next to the entrance. For the next 15 minutes, no eye contact from the staff, no questions, nothing. As our looks became increasingly icy, we were given two drinks at 7:50 p.m. with the assurance that our place would be free soon. At 8:00 p.m., after waiting 30 minutes, a table became free. When we expressed our displeasure at the long wait to a waitress, the boss came over and asked: "Do you want this table or not?" And then he was gone again. Not a word of regret, not an apology. We have never experienced such brazen and completely unprofessional behavior. We left the restaurant immediately. I would like to add that on two previous visits to Ho Tay we were well looked after and ate very well.
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