Hard-sell team serving our private room - Imperial Treasure Steamboat Restaurant Orchard Turn Singapore - Buy Reservations
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🤢 2/5 - Hard-sell team serving our private room
By 👻 @Mab3l, 02/28/2019 3:00 am
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It was meant to be a happy occasion bringing overseas visitors to enjoy this wonderful and high quality steamboat proudly made in Singapore. However, upon arrival they simply hard-sell everything from alcohol to seafood, the manager even told us that my colleague requested for abalone but to find out later that she is forcing us to hit minimum quota and push the blame to my colleague. They wouldn't give us a chance to order other meat and keep pushing us to order more seafood. It could have been done professionally as service staff and not giving us enough time to decide and order though we know there is minimum spend. Meanwhile, they keep pushing alcohol sales to all the guys in the room when most of them dont drink alcohol and have to keep rejecting the staff. It is not that we cant afford but please no hardsell and dishonesty is definitely not allowed.
I used to frequent this restaurant where the previous team were way better and professional than this current team. Will never recommend this place again especially to tourists as they will tend to rip off.
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