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iTL Italian Kitchen Adelaide Reviews from The Last Year
Poor food and slow delivery of meals
Took 45 mins to get entree of 2 arancinii balls. They were delicious. Waited until 7:05pm for the mains when we arrived at 5:55pm for a meal prior to 7:30pm ballet. Wife’s meal came out and was very salty. We were suggested to share her course while awaiting mine. I wasn’t interested and 10 mins later my courses arrived. It too was way too salty. We left just in time to catch concert Management gave us a discount on account of bad service/food. Waiter was apologetic and tried hard but simply explained it was all due to lack of kitchen staff on a Monday night. Really a poor experience for a birthday celebration night out.
Beware on Sunday nights!
Arrived Sunday night @ 7pm, recommend by locals, without a booking I can not describe how rude the maitre d'was towards my husband and l. The restaurant was far from busy. We asked big to be near the door or children. Freezing cold night. Placed on the table next to the door , with a noisy family on the next table ; then we were asked if we could afford the Sunday extra Tariff!!! 😞
Rip Off!
Waitress wanted to clear plates before we were even done! 20%, yes 20% surcharge for a Sunday, not a public holiday which you don’t mind, but a Sunday! Really!! And they don’t tell you till you get the bill! Stick to a pub and don’t bother with this place.
The morning manager and crew are indeed stars, making a rather drab stay fun. For example, Ms.Issie is very authentic,
Aristotle and Plato debated the existence of the morning and evening star. The morning manager and crew are indeed stars, making a rather drab stay fun. For example, Ms.Issie is very authentic, bright and pleasant. Issie makes the place an authentic Italian experience (assuming of course that she is from Europe). In contrast, let us say that the evening staff need to come down for some tune-ups. While staying at the hotel I was not able to obtain a table on four separate occasions. One would think a Hotel Guest is not a walk-in (noting that four tables were not occupied over the period 5.30 to about 7.40. But the lunch people made up for the rather drab evening stay.
Consistent excellence at this great restaurant
iTL Kitchen is one of the dining options at the SkyCity entertainment and hotel complex. It serves as the breakfast restaurant for guests of the EOS Hotel (as well as the public) then opens for lunch and dinner. The menu is straightforward. The focus is on fresh food and good quality. The pizzas are excellent and authentic. The service is friendly and attentive. They offer a thoughtfully chosen selection of wines. This restaurant is becoming increasingly popular, as more folk become aware of what they are offering, so I would recommend you make a reservation.
Great Italian food
Friendly staff. The meals were fantastic but, be warned, they're also quite large (especially for a woman). My friend and I shared a pizza, and were able to fit in an entree each and a dessert because of this. The only thing, if you're thinking of going, is that the kitchen closes, on a weeknight, at 8pm. So you need to make your booking for no later than 7.30pm.
Good location and food good just be aware of the extreme 20% Sunday service charge … not so easy to see on menu!
Can not fault the service or the food but a 20% Sunday service charge soured the evening. The fine print was indeed very fine! Bewared ….
Amazing food & service
Been here 4 times now and cant get enough. Fabulous service. Food was delicious and came out quickly. Great selection of cocktails too. I went with my partner for our anniversary and was private enough
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