Horrible restaurant and even worse service/management - Iyasare Berkeley - Buy Reservations
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🤮 1/5 - Horrible restaurant and even worse service/management
By 👻 @MikeY, 11/03/2022 3:00 am
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We went there with the kids for my son's birthday for dinner. Ordered two soups , sushi and an appetizer. The food was not tasty, soups were overly salty and sushi was dry. But that was not the worse of it. We ALL (even my 6 year old daughter and 14 year old son) came back home with horrible stomach upset. It took us more than a day to recover from this experience. Needless to say, the birthday evening was ruined. I called the restaurant to let them know of this incident hoping they would take it seriously. Instead, the manager only wanted to mention how many people were there last night and how they had a city inspection that went well??? Not sure what does that have to do with anything and why the manager was disregarding our complaint. Basically, all the manager was like a tape recorded on repeat and never even responded to anything I had to say. This is probably the worse experience I ever had in a restaurant not only because of food but also because of the service. Sad to see an establishment caring so little about their customers after they messed up an entire family for a day and ruined their evening.
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