Lovely ambiance poor service - Jack & Charlie’s No. 118 New York - Buy Reservations
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😒 3/5 - Lovely ambiance poor service
By 👻 @Sadie Jo, 07/16/2018 3:00 am
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Our family of six (adults and teens) arrived for dinner on a Sunday night. Bread and herbed butter were delivered fairly quickly. After enjoying a long stretch of conversation and finishing off the bread we were more than ready to order drinks and our meals. (We’d read that service/timing was less than ideal.) If we weren’t already hungry it would have been comical. My sister in law joked that at this rate we wouldn’t be leaving the restaurant until 10. And that the slow service _must_ be intentional. I think they were short staffed. But it was never addressed. There were other diners, but no larger parties or a logical excuse for a delay. It soured our experience for sure. The meal was flavorful. I liked the historic vibe. The various TVs played black and white movies. Until that dvd ended. And one can only watch a menu screen of “Little Rascal’s” for so long.
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