New Year’s Eve disappointment- bad timing on a night when time matters most - JoJo New York - Buy Reservations
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🤢 2/5 - New Year’s Eve disappointment- bad timing on a night when time matters most
By 👻 @Caroline R, 01/01/2024 3:00 am
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We had booked a 9 o’clock seating to celebrate the New Year at midnight. It was four courses and a complimentary glass of champagne. The room was nicely decorated, with festive masks on the table. However, the wait staff was rushing us through the meal. Our first waitress left, explaining she would now be free to go celebrate somewhere else. Our second waiter was unable to smile or be friendly. Even though we asked him to slow down, our courses were following so tightly upon one another that we barely had time to enjoy them. We were planning on ordering coffee after dessert because it was only 11:15 but another waiter just placed the bill on our table, which I thought was really rude, premature and uncalled for. I had the impression they didn’t want us to be there. I talked to the manager and she was quite condescending. She said, “oh no there is no rush, you don’t have to leave now if you don’t want to, you’re welcome to sit and wait until midnight.” I thought that was the whole point! - their timing was definitely off. The champagne was brought at 11:45 and got warm but we toasted at midnight and then left quickly. I think it would behoove a restaurant as pricy as this one to make their guests feel more welcome. New Year’s Eve is all about timing, that should be manageable. And also it’s about celebrating and new beginnings- strangers hug on New Years, people dance, would it be too much to ask the wait staff to suspend their sourness and self-preoccupied attitude to at least offer the illusion that they like to be there for and with their guests?
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