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😒 3/5 - Rude Hostess at Front Desk
By 👻 @SSt-travel, 02/29/2024 3:00 am
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We went for dinner on Feb 29th 2024. The food was great and the staff who waited on our table and served us were very polite and courteous. But we were in for a rude shock with the behaviour of the lady at the front desk . She made us feel extremely unwelcome and didn’t extend even the basic courtesies both during our entry and exit. She didn’t smile or welcome us during entry and neither was there a goodbye when we left. These are basic manners for people who are hosts and handling front desks especially when she was the only one handling the front desk for the restaurant that night. She had allotted a table close to the kitchen and since there were many other vacant tables at better spots , we requested for a change which she did not pay heed to. But thankfully one of the other waiters accommodated us in a better spot. She outrightly refused to serve saunf to us when we asked on our way out . ( The staff inside had mentioned to us that we could take saunf from the front desk on our way out). She kept rolling her eyes and making faces while taking and returning our jackets. I can’t believe that I came to a restaurant known as a Michelin starred restaurant where the hostess was cold and borderline rude with questionable communication skills . Her behaviour was appalling to say the least. I left feeling hurt and discriminated and left with a sour feeling on what should have been a relaxing and happy dinner enjoying Indian cuisine in New York City . Lesser known restaurants have better hosts than the one we encountered in junoon that evening.
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