I had been living in NY for the last 24 years & this was - Kabab King Queens - Buy Reservations
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🤮 1/5 - I had been living in NY for the last 24 years & this was
By 👻 @Payel R., 03/10/2023 3:00 am
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I had been living in NY for the last 24 years & this was one of my regular place to eat when I was in Jackson heights; especially if I wanted to eat naan.But yesterday I went there with my friend to celebrate my birthday & the experience was just horrible! I never seen my friend that upset, very disappointed about the whole experience!I don't care if the stuff or the owner hates us after this review but truth is truth . Someone had to say it, because the way we got treated there it was just not OK!So we ordered naan, chicken tikka masala, lamb chop. The naan & lamb chop was good. Chicken tikka masala was just horrible, one of the worst chicken tikka masala ever! I go to lots of restaurants so I had tried a lot.Then after a discussion we decided we have to say something to the stuff about the food. The guy who were serving us he listened, said sorry & told us he can't take the money out from the bill for it but he can give us something else to try. So my friend said my friend love sweets , let's try gulab jamun. So he bring us the gulab jamun but he gave us only only plate & spoon. So now I am upset thinking what kind of disrespect Is This!We both didn't say nothing, my friend was getting upset now.while eating we saw ant & hair on the plate of gulab jamun! Now you can imagine how we feltMy friend started to feel she gonna vomit.We call out the server, he didn't came. Some other guy come, after hearing us & see ant & hair on the plate he says it's normal to find one or two ant on Sweets!Now you can imagine what we feeling like what is this! And they shouting to each other, talking about us, we can hear them talking about us! Sad part is most of the worker are from Bangladesh & obviously we are Bangladeshi & we can hear & understand everything!The thing that bother me the most, the nerve of that server without no hesitation or guilt , no sorry to his customers, not managing the problem & try to calm down his customers. He goes & says it's not a big deal, 1/2 ants is normal in sweets !Then another guy comes, he seems little knowledgeable how to control a angry customer! He says don't worry we gonna take the money out for chicken tikka masala! It was not about the money at all Now hold on, does they thinking we just wanna get away without paying for food which we didn't even eat!They definitely didn't get why we were upset! I don't know who is the manager , but we should have called him & tell him everything! Because if this goes on like this very soon this restaurant will be out of business! In restaurant business customer service is everything after the taste of food of course!So it's a big NO for us, Jackson heights have a lot of restaurants to eat . Who wants to eat horrible food & top of that get insulted by the servers !I m including pictures to prove that I am not making stuff up.And the bathroom was ok, I tried to open the door & the handle literally came out. They need to fix it.
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