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Philadelphia's Best Restaurants that are most frequently booked by customers of Lacroix Philadelphia
😒 3/5 - I have been here multiple times before the pandemic and
By 👻 @Vicki C., 01/09/2023 3:00 am
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I have been here multiple times before the pandemic and have very fond memories of Lacroix , especially the brunch. We were looking forward to coming back for my cousin's birthday. The hostesses were very nice and even said Happy Birthday to my cousin. They checked our coats and seated us promptly. The server came over and offered us still or sparkling water, but nothing else. As in no Bellinis, mimosas, coffee, tea etc. which I thought was odd. We decided on entrees and proceeded to help ourselves with all the accompaniments. They used to have all these stations in the kitchen ( beautiful charcuterie section, hors d'oeuvres, dessert station with nitrogen chocolate and ice cream station). It was a whole experience in and of itself. None of that exist and when we asked the server about it, he said it's more comfortable this way with all the allergies. Lame excuse because allergies existed before all this. The dessert station did look pretty when we walked by, but I'll get to that in a bit. Cold seafood station was a weak showing of shrimp cocktail, smoked salmon and some very fishy and slimy pieces whitefish , a few oysters which were very good (they used to have multiple types of oysters and now only 1 btw) , and if you are going for the caviar, go early because they do not replenish the tiny portion that's put out. Also, there's only 1 type of caviar and salmon roe. The first course was all pretty decent except for the gnocchi that the server insisted on us tasting. We witnessed the table next to us send back the salmon entree and was sent another salmon entree, but still did not eat it. We ordered that same entree and realized why. It had some super thick "truffle" crust on it that did not look or taste good. The server and his assistant saw that we did not touch it and did not say anything about it to us. We did not complain as to not be annoying. Just simply asked to have it packed for one of our pets. They should just take it off the menu. On that note, the mussels and fries, duck and lobster tail entrees were all very tasty and delicious. Our server's assistant was much more attentive to our table. After he cleared our plates, the server came back when he saw we got some desserts. He did not offer coffee or tea. I had to ask if he would mind bringing us some tea to which he replied," I would love to bring you some tea!" We never saw him again. The assistant brought us tea. And we had to ask another server for our check to which he replied, " the check has already been taken care of." Meaning, they already charged the card we used to book the reservation the entire total plus gratuity. I hope the assistant gets a good portion of that gratuity. I don't mind when restaurants include gratuity, but that should not equate to poor service. That's fine and all, but shouldn't you at least show us the bill? Remember those pretty desserts? We tasted each one and not one was good. The dulce de leche macaron tasted like straight up cinnamon and nothing else. Anything that looked like cake (chocolate roll etc) was dry and hard, and the flan was watery. Watery flan. The table next to us was given a special celebration dessert and even though they knew about my cousin's birthday, we did not so thumbs down for that too. Anyhow, the dining room is still beautiful, but we are definitely not looking forward to returning. The staff is friendly and polite. I understand that things are not the same since the pandemic and we are sympathetic about that. But at that price point, you can do better especially when there so many other options in the city.
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