We were a party of 3 with reservations for 8:30pm and we - LAVO Italian Restaurant New York - Buy Reservations
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🤮 1/5 - We were a party of 3 with reservations for 8:30pm and we
By 👻 @Chassidy B., 02/04/2023 3:00 am
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We were a party of 3 with reservations for 8:30pm and we were not seated until 8:50pm. The maître d was overwhelmed and not polite at all. There were two who seemed inexperienced which shocked me for a restaurant of this stature. The hostess who finally seated us was the best part of the experience because she actually apologized and made sure we sat at a table of our choice. The waiter's service started off pleasant, however declined as the evening continued. Yes, the restaurant was full, but again, a restaurant of this caliber is expected to be able to withstand a full house on a Friday night. Our drinks and appetizers came out relatively quickly. We ordered the RUBINA ROSA, SANGA-RITA and BASILICO. The best was the RUBINA ROSA, the others tasted very watered down. We ordered from the NYC Restaurant Week Menu. For appetizers we had the ARANCINI and EGGPLANT ROLLATINI. Both were pretty good. For our main course, we all made the mistake of ordering the 12 HOUR BRAISED SHORT RIB with Winter Greens Risotto, Spigarello. Usually we would each order different items but the waiter suggested this and praised it as the best item on the menu. The only highlight about this meal was that the short rib was very tender, which should be expected of a 12 hour braised meat. However, there was no flavor whatsoever. I usually do not add additional salt to my food but I had to in order to continue eating. The risotto was undercooked and flavorless as well. After receiving this tasteless meal, the waiter had not checked on us for at least another 45 minutes, which I was very appalled by. Basically, he had not stopped by our table since taking our order. I watched him bustling around the restaurant and continuing to wait other tables. He appeared stressed and overwhelmed just like the maître d. Again, I go back to the fact that a restaurant of this caliber should know how to handle a Friday night. When he finally came over to check on us, he apologized and stated that he thought we were still eating since our plates had a lot of food. Sadly, our plates had a lot of food because the food was too gross to finish. Still, no excuse to not check on us after receiving our meal to make sure we were ok. By the time he took our dessert order we were completely unenthused, as our moods were disappointed and just ready to leave this establishment. We had the NEW YORK STYLE CHEESECAKE and OREO ZEPPOLES. The CHEESECAKE was subpar, nothing to rave about. The OREO ZEPPOLES were actually pretty good. Overall, I WOULD NOT return to this restaurant. Tao across the street, which is apart of the same restaurant group as Lavo is like night and day with the complete opposite service. This is astonishing to me, as they need to get Lavo on the same level. The ambiance is also better at Tao. Lavo seems very outdated and has no decor whatsoever.
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