Unfortunately, a less than optimal experience. - Le Colonial Delray Beach - Buy Reservations
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😒 3/5 - Unfortunately, a less than optimal experience.
By 👻 @Suzanne G., 03/21/2023 3:00 am
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The front staff of the restaurant needs training!!! This can all be fixed. Six of us went for dinner last night. First of all, the decor is lovely, the food (chef) and drinks (bartender) were fantastic! Everything was flavorful and delicious - We ordered the tuna tartar, chicken dumplings and ravioli - each was big enough to share and they were all outstanding. Again, dinners were the shaking steak , the halibut and the the snapper for two. Now for the waitstaff: only one order of halibut arrived when 2 were ordered. The one that came was cold and had to go back. So of course one couple was waiting while the others had their meals. The snapper was supposed to be filleted tableside. We couldn't watch as it wasn't filleted by our seats. Too bad. The plate deliverers didn't know which seat ordered which dish so everything was placed at the wrong person. The filleted snapper was full of bones. When we mentioned this , the waiter said, "that is inevitable" No, it isn't. Then the plates were removed before the entire table finished their meals. We also had to hail down a staffer to get extra ice for drink after not the waited "forgot" to bring it. Staffers were everywhere basically falling over each other, but they clearly haven't been trained on the finer points of a first class dining experience. We will try them again in about a month to see if there is any improvement, because it is shame that the chef and bartender should get a review for a mediocre experience when the food and drinks were terrific. I hope this review is seen by management and heeded. We are foodies always looking for the next best thing.
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