Quite possibly the most DISGUSTING birthday experience I've - LOULOU New York - Buy Reservations
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🤮 1/5 - Quite possibly the most DISGUSTING birthday experience I've
By 👻 @Sebastian L., 03/05/2023 3:00 am
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Quite possibly the most DISGUSTING birthday experience I've had, what a complete let down from a restaurant I had such high hopes for.Food was great and waitress was kind and attentive, but that's where the good ends.My partner had made reservations weeks in advance for dinner and we arrived and were seated in the heated outdoor hut, cramped but we made it work. Before we even received our drinks my partner had felt something on her foot and upon looking down a mouse ran right across her foot. I immediately notified the hostess' in the front of the house of the situation and requested we be moved inside immediately, only to be told there was nothing available and offered us a seat at the bar on top of telling us that's not their fault. Additionally, both hostess' were laughing/joking about us with each other.We rejected and said we were leaving, only to be chased out and told we didn't pay our bill DESPITE not even receiving anything. We asked to speak to a manager and only then did they find us a table inside. Manager never came to speak with us.Won't be back, can't believe any decent establishment would treat their customers like this. Nobody even offered as much as an apology for what we experienced.
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