I wanted to love Luella's. - Luella's Southern Kitchen Chicago - Buy Reservations
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😒 3/5 - I wanted to love Luella's.
By 👻 @Anamaria H., 04/03/2022 3:00 am
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I came for Sunday brunch with a friend and everything on the menu looked amazing. But their service was disappointing. Our server was very attentive but the kitchen service was lacking. After ordering, it took about 10 minutes to get our coffees and then an additional 35 minutes to get the first dish we ordered. Yep. 45 minutes for the first plate. And then 5 more minutes for the rest of our meal.The food was amazing. We got a biscuit with gravy and chicken and jalaepenos and then a french toast dish. I forget the names of both and their online menu doesn't list their brunch menu unless you're looking during brunch hours.Their ordering system is kind of annoying. You order from your phone but it doesn't seem to be an efficient ordering system because it required a decent amount of instruction on how to use and pay.Overall, I want to say I'll be back but honestly I'm not sure. I normally don't spend more than an hour at brunch (unless it's boozy) and the fact that it takes almost an hour to get your food almost ruined the entire experience.
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