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M Hotel - Different Hotels Genk Reviews from The Last Year
Our experience
- the photos on the internet do not really correspond to reality - free parking nearby is a plus - room was not super clean - beautifully situated on the water - Breakfast was okay, the salads were not well prepared - there was a VIP pass for Mm village provided with a flair voucher, but not received
Nice view, poor room experience
The room was not very clean and the shower drain was clogged, which meant that the shower tray was in danger of flooding very quickly. In addition, we were told that our 2 single beds would be connected, which did not happen. However, the employees are very friendly and the view (room with a pond view) is magnificent!
Overall ok exempt receptionist
Overall ok. Staff is very nice except for the one receptionist at check in, she was not pleasant and not very welcoming. Hardly did eye contact, barely welcomed us and clearly didn’t want to be there. Well situated hotel, clean, nice bar, nice restaurant.
Great stay!
Nice room, lots of space. Everything was neat upon arrival. Friendly staff and a delicious breakfast. Possibility to place the bicycles in the basement. Possibility to enjoy a delicious meal in the restaurant in the hotel. Possibility to park for free within walking distance.
Recommended
Nice and comfortable room. The breakfast buffet was also superb. Good location, close to Molenvijverpark and shopping centers. Good base for a visit to Maasmechelen Village and Bokrijk. Online check-in and check-out is possible, which is useful during busier periods.
enjoyed Easter weekend
The hotel is very well located, the staff is very friendly. The restaurant was very tasty. The only regret was that the rolls were not baked enough and were therefore flat instead of crispy and felt like a lump on the stomach. The rest of the breakfast had plenty of choice.
Great hotel!
What a beautiful hotel! Very nice location on the mill pond and close to the center. The rooms were very nice and clean. The staff is great, very friendly and great service. Started the morning with a delicious breakfast buffet with a view of the pond. The restaurant is definitely worth a visit, we had a super tasty meal there. We went home rested and happy and will definitely come back!
Friendly staff, room could use some freshening up
Pretty good in itself. The room was very warm upon arrival and difficult to cool down. Could use a refresher. A reasonably high bath in which you can shower. Perhaps difficult for people with reduced mobility. The breakfast was very good and the staff is very friendly. The area is very beautiful with a view of the pond.
Dinner and breakfast
Dinner was not tasty. Ordered shrimp croquettes as a starter. They were still frozen in the middle. I just left them. Main menu: Grilled sea bass with croquettes. Nothing to complain about on the fish. It was super tasty. Croquettes were cold again. My husband's fries were also cold Breakfast 3 coffee machines, 1 of which only worked half way, many people complained There was cava but no glasses!!
M Hotel, not recommended
At check in, staff upgraded the room (and so payment) without any explanation and only told when asked why I am paying higher price, anyhow I paid with no problem. Room cleaning service never happened for 3 nights although sign displayed. The only good point of breakfast is the lake view, otherwise it's not worth the money. At checkout, there was extra money to be paid and when asked what is that, I was told sorry it was added by other staff and deleted now. I suppose I would have paid that extra €138 if not asked for explanation! Asked to get invoice for the payment and advised to be emailed the same but never happened Overall, I definitely won't come nearby again
Very umconfortable beds
We made a booking for the Eburon Hotel and we specified that we wanted a king bed. When we arrived there on Saturday afternoon, we saw that the room they gave us only had two single beds which were quite small. When we told the reception that we were given the wrong room, the receptionist told us that they had made a mistake and that all rooms with king beds had already been checked in. She didn't offer any alternatives. We asked to speak with the manager who also had no alternatives to offer. My husband then asked if they had any other hotel from the same group nearby where they could get us a double bed and if was only then that they went and looked for one. They sent us to the M Hotel in Genk, which was half and hour from Tongeren, which meant we had to change our holiday plans. When we arrived at the room at the M Hotel, we realised, to our dismay, that they did not have a king bed but instead two single beds with a double (thin) mattress on top. During the night the beds came apart forming a hole in the middle and both my husband and I woke up with sore backs. The positive things about the M Hotel was the staff, who were very friendly and empathetic (contrasting with the Eburon) and the nice breakfast which, in the end, they offered to us as a good gesture (together with a bottle of bubbles) after we explained about our very bad night sleep. It is incredible that a 4 start hotel cannot provide a proper king bed!
Genk's Best Hotels that are most frequently booked by customers of M Hotel - Different Hotels Genk
Working on your bid?
By 👻 @DemurePain59, 10/01/2021 4:24 pm
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Newbie here. Was just curious what it means when it says that someone is working on your bid?
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Answer from 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:50 am)
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When it says working on bid, it means there are people looking to fill it.
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