Different indeed, but not in a nice way - M Hotel - Different Hotels Genk - Trade Reservations
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Genk's Best Hotels that are most frequently booked by customers of M Hotel - Different Hotels Genk
🤢 2/5 - Different indeed, but not in a nice way
By 👻 @Paul S, 02/17/2023 3:00 am
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My wife booked an overnight with dinner for Valentine’s Day. During check-in we were offered a complimentary glass of, unfortunately, cheap bubbly. The keycard cover showed our room had been changed, as the previous number was just crossed out and the new number written beside it. We went up to the room and although it was located on the same floor as the previously allocated room, this one did not enjoy the view of the lake. Nor the peace and quiet. Instead the room gave out to the opposite side, a shopping center and a very busy road. The room was hot, A/C didn’t seem to be present or working, so we resorted to opening the window, resulting in a lot of noise from traffic. The room seemed to be adequate in comfort, but soul-less in decoration, and tired. Two small plastic bottles of mineral water in the minibar/fridge. No bathrobes, no slippers. Basic bathroom, separate toilet. The floor of the room was quite dusty, we noticed when walking around barefoot. We went for dinner and all the tables of the restaurant were laid out with valentine’s decorations. And unfortunately only the 4 course set menu, with choice of meat or fish as main, was available. The dinner started of well, but as the place started to fill up, service slowed down increasingly. To the point where we ended up leaving when dessert failed to show up after waiting quite some time. The overnight, well no need to explain that noise, dust and stuffiness were not the recipe we had hoped for. Breakfast was quite OK with a good and tasty variety.
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