Great food, poor service - Mag's Wine Kitchen Singapore - Buy Reservations
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🤢 2/5 - Great food, poor service
By 👻 @y33l0w, 02/05/2022 3:00 am
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It’s my friend’s birthday so we decided to try out this restaurant from a friend’s recommendation.
The food and wine were great, but the service was poor for a nice restaurant with the same price range.
We (two of us) ordered two bottles of wine for the night but the staff was absolutely inattentive - throughout the night we often had empty glasses and were waiting for wine to be served.
Also, it’s my friend’s birthday and I asked explicitly for a candle to be put on the dessert, but that never happened. What is worse is we ordered our dessert but we had been waiting for like 30 minutes because apparently the staff forgot about it. And I saw the staff suddenly realizing and taking the dessert right from the fridge.
I spoke to the manager after the bill and he apologized saying they are short staffed
But with a restaurant in this price range, this is really no excuse. there are many nice restaurants in sg and I don’t think I will make a second visit here because they totally ruined the birthday of my very good friend. I feel very bad about the kitchen staff - they did a great job and the food tasted awesome
But the service staff was awful and ruined the whole dining experience
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