My husband and I made reservations for our anniversary. - Maple & Ash Scottsdale - Buy Reservations
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🤢 2/5 - My husband and I made reservations for our anniversary.
By 👻 @Ashley B., 03/18/2024 3:00 am
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We schedule for 8pm. We had to wait for a while because they were behind on the reservations. It's not a big deal, just not a good 1st impression. We finally got seated a little after 8:30. My husband ordered a Shirley temple, and I ordered an ice tea that has a weird after tast. His Shirley temple was purple and tasted horrible, so he then ordered a coke, which was flat. We both ordered the Maple and Ash surf and turf. The filet was very soft, but lobster was very bland and had no seasoning. Our server was really good, that why I gave some stars. I continued to drink my ice tea with the straw that was given. I then got something hard in my mouth after drinking my tea, which at first I thought maybe it was ice, so I continued to try to bit down, and it didn't break. I took it out of my mouth, and it was glass. My husband called the server over and showed her the glass. She said she was getting a manager. I went to the restroom to rinse out my mouth to make sure I wasn't bleeding. I came back, and the server had asked if the manager had come, and we said no. After a while, he finally came. His name was Ferguson. He was able to deduct some money off the check and offer a free dessert. At that point, I really wanted to leave. Our server did say the glass could have been mixed in with the ice. I would assume if someone was getting the cup and using it to get ice. But I wanted to make this review because thank God this didn't happen to a child. I understand mistakes happen, but I wouldn't have expected this from an upscale restraunt.
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